Senior DevOps Engineer - Core DevOps

Five9; United States; Remote; USD 130,000 - 190,000; Full time

Benefits offered by this job

Five9 Shares

Bonus Scheme

10% Flexi Benefit

Meal Allowance

Medical Insurance

Life Insurance

25 day Annual Leave + Public Holidays

Job summary

Five9 is seeking a Senior DevOps Engineer to join the ProductEngineering Core DevOps team. You will design, implement, and automate large-scale distributed systems, building tools to improve availability, scalability, latency, and efficiency.

You will collaborate with Engineering to deliver high-quality software in a fast-paced environment and monitor production for proactive reliability. You will participate in on-call rotations and drive improvement across CI/CD pipelines, automation, and

Qualifications

• 7+ years of experience with public cloud (GCP or AWS).
• 7+ years of private cloud experience (OpenStack, VMware ESXi).
• 7+ years of Linux experience (CentOS/Ubuntu).
• 7+ years of networking experience.
• Experience with Kubernetes, Helm, GKE and Docker.
• Experience with GitLab, ArgoCD, CI/CD methodologies & tools.
• Experience with Terraform and Python or other scripting.
• Experience with Ansible configuration management.
• Experience with Prometheus, Loki, Alertmanager, Grafana observability tools.
• Familiar with DevOps/DevSecOps practices and large-scale distributed systems.
• Bachelor's degree in Computer Science or equivalent.

Responsibilities

• Design, implementation, and automation of large-scale distributed systems.
• Build tools to improve availability, scalability, latency, and efficiency.
• Work with Engineering to deliver high-quality software in a fast-paced environment.
• Monitor production and development environments to build preventive measures.
• Work with delivery teams on software improvements to improve availability and reduce mean time to detect.
• Participate in on-call rotation (8h shift, 7days a week, every 3-4 weeks).

Skills

GCP

AWS

OpenStack

VMware ESXi

Linux

Networking

Kubernetes

Docker

Helm

GKE

GitLab

ArgoCD

CI/CD

Terraform

Python

Ansible

Prometheus

Grafana

SRE

DevOps

Education

Bachelor's in Computer Science

Tools

Terraform

Job description

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.

Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.

We are actively seeking a Senior DevOps Engineer to join ourProductEngineering Core DevOps team.At Five9, we work in small teams and move fast to drive our products and business to the next level. We look for crucial skills in team members such as aproblem-solvingmindset and intellectual curiosity, along with comfortable integration into a deeply collaborative system that rewards impact.

Key Responsibilities:

• Design, implementation, and automation of large-scale distributed systems.
• Build tools and automation that help Five9 achieve higher availability, scalability, latency, and efficiency.
• Work with Engineering teams to deliver high-quality software in a fast-paced environment.
• Monitor production and development environments to build preventive measures and provide a seamless customer experience.
• Work with delivery teams on software improvements to achieve higher availability and lower MTTD.
• Participate in on-call rotation (8h shift, 7days a week, every 3-4 weeks).

Key Requirements:

• 7+ years of public cloud experience (GCP or AWS).
• 7+ years of private cloud experience (Openstack, VMware ESXi).
• 7+ years of Linux experience (Centos/Ubuntu).
• 7+ years of networking experience.
• Orchestration and management of containers using Kubernetes, Helm, GKE and Docker.
• Experience with Gitlab, ArgoCD, CI/CD methodologies & tools.
• Experience with Infrastructure as Code (Terraform), Python or other scripting languages.
• Experience with Ansible config management tool.
• Experience with Prometheus/Loki/Alertmanager/Grafana observability tools.
• Excellent problem solving and analytical skills.
• Experience with Incident Management Process, SRE best practices and continuous improvements.
• Experience designing large scale distributed systems.
• Familiar with DevOps/DevSecOps methodologies and best practices.
• Strong verbal and written communications skills.
• Bachelor’s of Science degree in Computer Science or equivalent experience.

Benefits:

• Five9 Shares
• Bonus Scheme
• 10% Flexi Benefit
• Meal Allowance
• Medical Insurance
• Life Insurance
• 25 day Annual Leave + Public Holidays

Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer.

View our privacy policy, including our privacy notice to California residents here: https://www.five9.com/pt-pt/legal.

Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.