Senior DevOps Engineer: CI/CD on GCP & Kubernetes

SFE; Charlotte (NC); On-site; USD 120,000 - 160,000; Full time

Job summary

SFE is seeking a DevOps Engineer in Charlotte, NC to design, build, and maintain scalable CI/CD pipelines for an agentic AI platform. You will automate GCP infrastructure with Terraform, manage deployments across environments, and partner with security and product teams to ensure reliable, secure releases.

Responsibilities include supporting customer experience improvements, implementing blue/green or canary rollouts, and maintaining monitoring for production systems.

Qualifications

• 6+ years of experience in DevOps, Site Reliability Engineering, or Cloud Engineering roles
• 2+ years of hands-on experience building and maintaining CI/CD pipelines (e.g., Cloud Build, Jenkins, GitLab CI/CD, GitHub Actions, or ArgoCD)
• 2+ years of experience with Google Cloud Platform (GCP) services such as GKE, Cloud Run, Cloud Functions, Cloud Build, Pub/Sub, and IAM
• Experience with Infrastructure as Code tools such as Terraform or Google Cloud Deployment Manager
• Experience with scripting languages such as Python, Bash, or Groovy

Responsibilities

• Actively and consistently support all efforts to simplify and enhance the customer experience
• Design, build, and maintain CI/CD pipelines that deploy agent configurations, playbooks, flows, and supporting webhook services
• Automate provisioning and configuration of GCP infrastructure using Infrastructure as Code
• Plan and execute releases across development, test, staging, and production CXAS environments
• Write and maintain automated deployment scripts and progressive rollout strategies to minimize risk
• Configure and maintain monitoring, logging, and alerting for CI/CD pipeline and production platform
• Support integration between Kore.ai IVR platform and Google CXAS, including webhooks, API, and telephony configs
• Collaborate with security/compliance teams to remediate vulnerabilities and enforce least-privilege access
• Serve as a point of contact for production support and deployment issues for the platform
• Maintain documentation for pipeline architecture, runbooks, and operational procedures
• Participate in stand-ups, sprint planning, and on-call rotation

Skills

CI/CD pipelines

Containerization

Git workflows

Scripting languages

Cross-functional collaboration

Education

BA/BS in Computer Science or related field

Tools

GKE

Google Cloud Platform

Terraform

Cloud Run/Functions

Jenkins / GitHub Actions

Job description

SFE is seeking a DevOps Engineer in Charlotte, NC to design, build, and maintain scalable CI/CD pipelines for an agentic AI platform. You will automate GCP infrastructure with Terraform, manage deployments across environments, and partner with security and product teams to ensure reliable, secure releases.

Responsibilities include supporting customer experience improvements, implementing blue/green or canary rollouts, and maintaining monitoring for production systems.