Senior DevOps Engineer
Fundraise Up, Inc.
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Benefits offered by this job
Job summary
Fundraise Up is seeking a senior DevOps Engineer / SRE to own key platform areas end-to-end, focusing on observability or CI/CD pipelines. You will drive architecture, reliability, and roadmaps while guiding incident response and post-mortems. This role emphasizes hands-on execution, mentoring, and strong Linux skills.
You will work with a global team in a fully remote setup, delivering scalable, observable systems and automation. Remote collaboration and a strong ownership mindset are essential.
Qualifications
- 6+ years as a DevOps Engineer / SRE (or very close responsibilities).
- Track record of owning technical initiatives end-to-end.
- Confident Linux skills (Ubuntu).
- Working knowledge of the Prometheus stack and alerting.
- Hands-on experience with CI/CD and artifact delivery.
- Containers: Docker, image building, registries.
- Experience with Bash or Python scripting.
- Production/on-call experience and incident troubleshooting.
- Experience mentoring engineers.
Responsibilities
- Own core platform areas end-to-end: observability or CI/CD; drive architecture, reliability and roadmap.
- Lead technical initiatives from requirements to production delivery and post-incident health.
- Define requirements and next steps in ambiguous situations.
- Design for reliability and scale; evolve architecture and integration points.
- Support developers with deployments, monitoring, metrics, alerts, and logs; participate in on-call channels.
- Automate repetitive operations and provisioning to remove toil.
- Investigate incidents as senior escalation point; drive resolution and post-mortems.
- Mentor less experienced engineers through reviews and pairing.
- Apply AI to day-to-day tasks: researching, troubleshooting, and development.
Skills
Tools
Job description
We’re Fundraise Up - a global fundraising platform built to make donating to nonprofits fast, seamless, and accessible to all. Every month, our technology powers tens of millions of dollars in donations across the globe. We focus on innovation that directly impacts results: faster load times, higher conversion rates, global payment support, and accessibility-first design.
We’re Fundraise Up - a global fundraising platform built to make donating to nonprofits fast, seamless, and accessible to all. Every month, our technology powers tens of millions of dollars in donations across the globe. We focus on innovation that directly impacts results: faster load times, higher conversion rates, global payment support, and accessibility-first design.
Our platform is trusted by many of the world’s leading nonprofits, including UNICEF, the Alzheimer’s Association, and a wide range of global NGOs. With a 4.9/5 rating across top software review platforms, we’re recognized not just for our impact - but for the quality of the product we deliver.
On a busy giving day, ten minutes of downtime can cost around $500k - we need the engineer who makes sure it doesn't happen.
- Own one of our core platform areas end-to-end: observability (VictoriaMetrics, Grafana, Graylog / VictoriaLogs, fluent bit, exporters, alerting) or CI/CD (Jenkins scripted pipelines, Harbor, Nexus, build agents) - you drive its architecture, reliability, and roadmap.
- Drive technical initiatives end-to-end: gather requirements, write the design doc, decompose into tasks, implement, deliver to production, and own the operational health afterwards.
- Drive clarity in ambiguous situations by defining requirements, assumptions, and next steps.
- Design for reliability and scale: evolve the architecture of our platforms - topology, integration points, scaling approach, and reliability model.
- Support developers: deploy and monitor applications on both on-premise servers and Kubernetes (Helm), troubleshoot builds and deploys, help teams with metrics, alerts, and logs; participate in chat duty in developer support channels.
- Automate away toil: repetitive operations, provisioning, and maintenance should be codified, not performed by hand.
- Investigate production incidents as the senior escalation point for your area: drive resolution, lead post-mortems, implement systemic fixes. Participate in on-call rotations and raise the bar for how on-call works.
- Mentor less experienced engineers through design discussions, reviews, and pairing; catch debt-inducing shortcuts at the review stage.
- Use AI in all aspects of day-to-day work: researching, troubleshooting, developing.
- 6+ years as a DevOps Engineer / SRE (or very close responsibilities).
- Track record of owning technical initiatives end-to-end - from requirements and technical design through production delivery. You can showcase initiatives that were yours, not just tasks you completed.
- Confident Linux skills (we use Ubuntu).
- Working knowledge of the Prometheus stack: metric types, exporters, and how alerting works - enough to navigate and extend an existing setup.
- Hands-on experience with CI/CD: pipeline design, build orchestration, artifact delivery.
- Containers: Docker, image building, registries.
- Ansible.
- Git.
- Experience with Bash or Python scripting for automation and observability (writing exporters, eliminating routine work).
- Production/on-call experience: diagnosing incidents, restoring service, leading post-mortems.
- Experience mentoring less experienced engineers.
- Ownership and attention to detail. Downtime is expensive: during busy events 10 minutes of downtime can cost us around $500k.
- Languages: Fluent Russian (required, as you’ll be working in a Russian-speaking team)
We understand it’s impossible to be an expert in everything, but it’s important to have solid hands-on experience in two or more of the areas below:
- VictoriaMetrics / Prometheus stack at scale: architecture, cardinality control, exporters, alerting infrastructure.
- Log pipelines at scale: Graylog / VictoriaLogs / ELK - collection (fluent bit or similar), retention, sharding, performance.
- Jenkins scripted pipelines: shared libraries, pipeline infrastructure, build agent fleets.
- Container registries and artifact management: Harbor, Nexus, base images, image policies.
- Operating applications on Kubernetes: Helm, workload monitoring and log delivery, deploy troubleshooting.
- Grafana: dashboards as code, alerting, performance at scale.
- Analytics & DS platforms: JupyterHub, Airflow, Tableau, MLflow, Airbyte - deployment, maintenance, resource limits. Building platform around these tools to improve Quality of Life for Analytics.
- Remote development environments and AI agent execution environments. E.g. Coder/Telepresence.
- Bare-metal Kubernetes: provisioning, networking, scaling.
- Flux and GitOps.
- Terraform.
- Sentry on-premise: operating self-hosted error tracking.
- ClickHouse, MongoDB.
- Want an area that's truly yours, and the accountability that comes with it.
- Commit to your own estimates, and flag early when something is slipping instead of hoping it won't.
- Ask for help at 2 a.m. rather than quietly going down the rabbit hole alone.
- Explain a complex incident in two minutes, not twenty.
- Disagree openly, make your case with data, then commit and move.
- Treat every manual step as a bug waiting to be automated.
- Get more satisfaction from making other engineers self-sufficient than from being the only one who knows how it works.
- Enjoy a fast-moving team that's rebuilding how it works around AI, and stay curious as the tools change.
Please note that final compensation will be determined based on relevant experience, skills, qualifications, alignment with the role’s requirements and location.
15,400 ლ-15,950 ლ GEL
- 24 days of vacation, 18 public holidays, and sick leave in line with Georgian law.
- Private health insurance for you and your family.
- Mental health support with therapy sessions for you and your partner.
- Sports reimbursement to help you stay active and feel your best.
- Fully remote work.
- Generous home office stipend to set up a comfortable, productive workspace.
- Coworking reimbursement for days when you'd rather work alongside other people.
- Annual professional development stipend to support your growth.
- English learning programs to help you communicate with confidence across our global team.
- Charitable giving program with company matching for your donations to registered non-profits.
We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, disability, or any other characteristic protected by applicable law in the countries where we operate. Please note: All official correspondence from Fundraise Up will exclusively originate from the @fundraiseup.com domain. Exercise caution and ensure the authenticity of emails claiming to be from our company.***
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