Senior Desktop and Endpoint Solutions Analyst

Spirit AeroSystems; Wichita (KS); Sur place; USD 98 000 - 151 000; Plein temps

Résumé du poste

Spirit AeroSystems, located in Wichita, KS, seeks a senior IT Infrastructure and End User Services leader to own enterprise end-user computing strategies and vendor governance. You will oversee desktop architecture, virtualization, software delivery, and lifecycle management to ensure reliable IT services.

This role requires onsite presence and leadership across multiple teams and outsourced partners. Applicants should have extensive IT infrastructure experience, strong virtualization knowledge,

Qualifications

• Education and Experience: 9-13 years with Bachelor Degree or 7-11 years with MS in IT infra and endpoint engineering
• Technical Depth: Broad knowledge of IT infrastructure, application packaging, OS imaging, teleconferencing, and user device management (Windows)
• Virtualization Systems: Familiarity with desktop virtualization platforms (VDI, Citrix, VMware, Horizons, cloud desktop environments)
• Location: Must be able to work 100% onsite at the Wichita facility
• Communication: Exceptional interpersonal skills to translate complex technical requirements
• Leadership: Ability to coordinate across teams and manage outsourced partner priorities

Responsabilités

• Endpoint & Desktop Architecture: design, deploy, and manage cloud-based virtual desktops and enterprise endpoint solutions
• Oversee digital workplace technologies, identity services, software delivery, and device lifecycle management
• Oversee Outsourced Providers: ensure desktop/virtualization/packaging architecture meets standards and service levels
• Performance Oversight: review provider performance against SLAs and KPIs and mitigate issues
• Operational Control: provide guidance and approvals for designs, maintenance, and priorities
• Vendor Operations Support: onboard vendor team and manage access permissions
• Framework Adherence: administer endpoint technology stack within governance
• Lease & Refresh Management: manage hardware on lease and vendor-driven deployments
• Financial Planning: plan budgets for maintenance, leases, renewals
• Roadmap Integration: translate upgrade roadmaps into actionable plans

Connaissances

IT infrastructure

Endpoint management

VDI/Citrix/VMware

Leadership

Vendor governance

Communication

Formation

Bachelor's Degree in IT

MS Degree in IT

Outils

Microsoft Configuration Manager

PowerShell

Active Directory & Group Policy

SQL

Description du poste

Overview

This role is at Spirit AeroSystems, Inc. a wholly owned subsidiary of The Boeing Company, supporting Spirit’s Commercial Business Units (“Spirit Commercial”). Spirit Commercial designs and builds commercial aerostructures, including for Boeing Commercial Airplanes, one of Boeing’s three business units and the premier manufacturer of commercial jetliners for decades. Spirit Commercial’s core products include fuselages, pylons, nacelles and wing components, with a focus on innovative composite and aluminium manufacturing solutions.

Responsibilities

This position is within the IT Infrastructure and End User Services organization. This role serves as a strategic technical IT leader, technical authority, and service owner responsible for working with a vendor team to oversee and govern the organization’s end-user computing and endpoint management strategies and operational services to the business. In this critical seat, you own the enterprise-wide backbone of all end-user technologies—including Desktop, Imaging, Application Packaging, and Virtualization IT Infrastructure—which directly fuel the company's production delivery, end-user support, and communications. You will drive operational excellence by partnering with and governing our outsourced IT service providers to guarantee all infrastructure, architecture and performance standards are met. Additionally, you will act as the ultimate escalation point for the managed services vendor relationship in this area, provide formal approval for system designs and maintenance, oversee hardware leasing/refreshes, and coordinate with other organizations to align to overall Boeing technical strategy and delivery.

Position Responsibilities

Service Ownership & Vendor Governance

• Endpoint & Desktop Architecture: design, deploy, and manage cloud-based virtual desktops (e.g., VMware Horizon, Virtual Desktop, and Cloud Desktop Environment) and enterprise endpoint solutions.
• Oversee digital workplace technologies, identity services, software delivery, and device lifecycle management.
• Oversee Outsourced Providers: Partner with IT service and software providers to guarantee desktop, virtualization, and packaging architecture meet corporate standards and ensure highly available and reliable IT services.
• Performance Oversight: Review provider performance against established SLAs and KPIs, monitor service request and incident backlogs, and implement active mitigations.
• Operational Control: Provide strategic guidance, rigorous oversight, and formal approval for infrastructure designs, technical implementations, maintenance schedules, and demand prioritization.
• Vendor Operations Support: Support external vendor team member onboarding and govern system access permissions.
• Framework Adherence: Work within the established vendor management governance framework to seamlessly administer the endpoint technology stack.

Asset Lifecycle & Financial Management

• Lease & Refresh Management: Manage hardware devices currently on lease, coordinating directly with vendors on automated device deployments, configurations, and lifecycle refreshes.
• Financial Planning: Review, plan, and formally represent corporate requests for maintenance, technology budgets, equipment leases, and renewals within the internal planning and budgeting processes.
• Roadmap Integration: Translate partner technology upgrade roadmaps (such as OS lifecycles and virtualization advancements) into actionable insights for internal teams.

Compliance, Sourcing, & Enterprise Synergy

• Cross-Functional Synergy: Proactively coordinate and collaborate with peer vendor managers and IT business leaders to champion a unified enterprise technology strategy.

Qualifications

Basic Qualifications (Required Skills/Experience)

• Education and Experience;9-13 years with Bachelor Degree or 7-11 years with a MS Degree with IT infrastructure andendpoint systems engineering
• Technical Depth: Broad knowledge of IT infrastructure, application packaging, OS imaging, teleconferencing, and user device management (specifically Windows end-user environments).
• Virtualization Systems: Familiarity with desktop virtualization platforms (e.g., VDI, Citrix, VMware, Horizons, and/or cloud desktop environments).
• Location: Must be able to work 100% onsite at the Wichita facility.
• Communication: Exceptional interpersonal skills with the ability to clearly translate complex technical infrastructure requirements across all levels of the organization.
• Leadership: Demonstrated ability to work across multiple teams to coordinate and move execution priorities forward, as well as work with an outsourced partner team on prioritizations, ensuring incident resolutions, upgrades and improvement activities and coordination on priorities.

Preferred Qualifications (Desired Skills/Experience)

• Commercial Expertise: Direct experience with managing vendor partnerships at an operational level, software/hardware license management, and budgeting.
• Project Management: Proven experience utilizing project management methodologies to establish plans and monitor milestones toward tactical objectives.
• Microsoft Configuration Manager
• PowerShell
• Microsoft Active Directory and Group Policy management
• SQL

Union

This is a union-represented position.

Drug Free Workplace

We are a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.

Pay & Benefits

We strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.

We also provide eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.

The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.

Pay is based upon candidate experience and qualifications, as well as market and business considerations.

Summary Pay Range - Senior Level (Level 4): $98,200 - $150,550

Kansas Tax Credit

Kansas Tax Credit: Join Spirit AeroSystems’ Kansas team and you may be eligible for a $5,000 state of Kansas Aviation tax credit for up to five years. Click here for more information on the tax credit.