Senior Delivery Manager

Scrumconnect Limited; United States; À distance; USD 110 000 - 150 000; Plein temps

Résumé du poste

Scrumconnect Consulting is seeking a Senior Delivery Manager to lead end-to-end delivery of complex digital services for government programmes. You will plan, direct and evaluate delivery activities, manage risks and dependencies, and provide assurance to senior stakeholders in a fast-paced environment.

You'll coach cross-functional teams in Agile and Lean delivery, drive continuous improvement, and collaborate with clients and delivery partners to deliver on time and to high standards.

Qualifications

• Proven track record delivering complex digital programmes in government environments.
• Strong understanding of Agile delivery (Scrum, Kanban, SAFe) with hands‑on leadership.
• Experience managing cross‑functional teams including designers, researchers and engineers.
• Excellent written and verbal communication with senior stakeholders.
• Experience managing budgets, contracts and supplier relationships.
• Knowledge of GDS Service Standard, Technology Code of Practice and spend controls.
• SFIA Level 5 competencies: autonomy, influence, complexity, business skills.

Responsabilités

• Lead delivery of complex digital programmes ensuring alignment to government standards.
• Own and maintain delivery plans, risks, issues and dependencies across workstreams.
• Facilitate Agile ceremonies and coach teams in Agile/Lean delivery practices.
• Provide delivery assurance to senior stakeholders with clear progress reporting.
• Manage relationships with senior stakeholders and delivery partners.
• Identify, manage and mitigate delivery risks and issues with evidence-based decisions.
• Ensure teams have resources and environments to deliver at pace.
• Drive continuous improvement and embed lessons learned.
• Support procurement activities and write statements of work.
• Contribute to business case development and benefits realization planning.

Connaissances

Delivery management

Agile delivery

Stakeholder management

Cross-functional teams

Communication

Budget management

GDS standards

SFIA Level 5

Description du poste

This is a remote position.

About Scrumconnect Consulting

Scrumconnect Consulting is a multi-award-winning digital consultancy, recognised for delivering impactful and innovative technology solutions across UK government departments. Our work has positively influenced the lives of over 40 million UK citizens. We are passionate about user-centred design, agile delivery, and building digital services that make a real difference. Our teams work at the forefront of innovation, helping organisations transform and deliver high-quality, scalable solutions that truly matter.

Role Summary

The Senior Delivery Manager will lead the end-to-end delivery of digital services and programmes. Operating at SFIA Level 5, this role requires an experienced delivery professional capable of owning complex workstreams, managing cross-functional teams and providing assurance to senior stakeholders. The successful candidate will be expected to plan, direct and evaluate delivery activities, managing risks and dependencies across multiple concurrent workstreams in a fast-paced government environment.

Key Responsibilities

• Lead delivery of complex digital programmes and projects, ensuring alignment to government standards including the GDS Service Standard and Cabinet Office spend controls
• Own and maintain delivery plans, risk registers, issue logs and dependency maps across multiple concurrent workstreams
• Facilitate Agile ceremonies (sprint planning, standups, retrospectives, showcases) and coach teams in Agile and Lean delivery practices
• Provide delivery assurance to senior stakeholders, producing clear and accurate progress reports and escalating risks in a timely manner
• Manage relationships with senior stakeholders across BSR, MHCLG and delivery partners, acting as the primary point of contact for delivery matters
• Identify, manage and mitigate delivery risks and issues, making evidence-based decisions to keep programmes on track
• Ensure teams have the right resources, tools and environments to deliver at pace
• Drive a culture of continuous improvement, facilitating retrospectives and embedding lessons learned
• Support procurement activities including writing statements of work, assessing proposals and managing supplier performance
• Contribute to business case development and benefits realisation planning

Essential Skills & Experience

• Proven track record of delivering complex digital programmes in a UK central or local government environment
• Strong understanding of Agile delivery methodologies (Scrum, Kanban, SAFe) with hands-on experience as a Delivery Manager[3.1] or Scrum Master
• Experience managing cross-functional multidisciplinary teams including designers, researchers, engineers and business analysts
• Strong stakeholder management skills with experience engaging at senior and director level
• Excellent written and verbal communication skills, with ability to produce high-quality delivery documentation
• Experience managing budgets, contracts and supplier relationships
• Knowledge of GDS Service Standard, the Technology Code of Practice and government spend controls
• SFIA Level 5 competencies: autonomy, influence, complexity, business skills and knowledge as defined in the SFIA framework

Desirable Skills & Experience

• Experience delivering projects within a regulatory or building safety environment
• Professional accreditation in project or programme management (e.g. APM PMQ, PRINCE2, Agile PM)
• Experience of public sector procurement frameworks (G-Cloud, Digital Outcomes and Specialists, CCS frameworks)
• Familiarity with Cabinet Office and HM Treasury business case standards (Green Book / Five Case Model)

SFIA Level 5 Behaviours Expected

At SFIA Level 5, the successful candidate will demonstrate the following core behaviours:

• Takes responsibility for delivery of significant assignments and outcomes
• Influences decisions and recommendations at programme level
• Manages complex and unpredictable delivery environments with multiple dependenciesAdvies on delivery strategy and approach, contributing to organisational planning
• Demonstrates accountability for own and team performance against agreed objectives

Diversity & Inclusion

At Scrumconnect Consulting, we believe that diversity drives innovation and better outcomes. We are committed to fostering an inclusive environment where every individual is valued, respected, and supported. We welcome applications from candidates of all backgrounds and actively encourage individuals from underrepresented groups, including women, people with disabilities, and diverse communities, as well as those seeking flexible working arrangements. As a Disability Confident Level 1 employer, we are committed to providing reasonable adjustments throughout the recruitment process and during employment to ensure equal opportunities for all.