Senior Decision Scientist - Retail Operations

9025 CVS Shared Services Resources LLC; Massachusetts; Hybrid; USD 102,000 - 204,000; Full time

Job summary

CVS Health is seeking a Senior Decision Scientist to leverage data, analytics, and business insights to support strategic decision-making across Retail Operations. You will translate complex business questions into analytical solutions and actionable recommendations.

The role partners with product, data, and technical teams, requires strong communication, project leadership, and the ability to create executive-ready narratives and PowerPoint presentations.

Qualifications

• 3+ years in analytics, decision science, or data-related field.
• SQL experience for data validation and analysis.
• Proven cross-functional project coordination.
• Ability to present analytics to leadership.

Responsibilities

• Support data validation efforts across multiple initiatives.
• Develop executive-ready presentations for leadership.
• Communicate analytical findings to technical and non-technical audiences.
• Bridge business and technical stakeholders to drive decisions.

Skills

Analytics experience

SQL queries

Executive communication

Data storytelling

PowerPoint presentations

Education

Bachelor's degree in Mathematics/Statistics/Data Science

Tools

Power BI

Tableau

Python

Plotly

MicroStrategy

Jira

Job description

We’re building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Position Summary

The Senior Decision Scientist is responsible for leveraging data, analytics, and business insights to support strategic decision-making and operational excellence across Retail Operations. This role partners closely with business stakeholders, product teams, and technical teams to translate complex business questions into analytical solutions and actionable recommendations. The successful candidate will combine strong analytical capabilities, technical expertise, project leadership, and communication skills to ensure data-driven products and insights are accurate, impactful, and aligned with business objectives.

Responsibilities

Supporting data validation efforts, managing multiple initiatives, developing executive-ready presentations, and communicating analytical findings to both technical and non-technical audiences. This position requires a highly detail-oriented individual who can navigate ambiguity, drive projects forward, and effectively bridge the gap between business and technical stakeholders.

Required Qualifications

• 3+ years of experience in analytics, decision science, business intelligence, reporting, data science, consulting, or a related field.
• 3+ years of experience writing SQL queries for data validation, analysis, and troubleshooting.
• Experience managing cross-functional projects and coordinating deliverables across multiple stakeholders.
• Experience developing presentations and communications for business and leadership audiences.
• Demonstrates strong ability to communicate technical concepts and analytical findings to business partners and leadership audiences.
• Proven ability to develop compelling, data-driven narratives and executive-level PowerPoint presentations.
• Ability to manage multiple priorities and deadlines in a fast-paced environment.

Preferred Qualifications

• Exceptional written, verbal, and presentation communication skills.
• Strong project management, prioritization, and organizational skills.
• Demonstrated attention to detail and commitment to delivering high-quality analytical work products.
• Experience working with large and complex datasets from multiple business and technology platforms and/or proficiency with SQL and one or more analytics, visualization, or reporting tools (e.g., Power BI, Tableau, MicroStrategy, Plotly, Python, or related technologies).
• Experience working with Agile methodologies and project management tools such as Jira.
• Experience in Retail, Healthcare, Consumer Analytics, or other large-scale operational environments.

Education

Bachelor's degree or equivalent work experience in Mathematics, Statistics, Data Science, Business Analytics, Economics, Engineering, Computer Science, Information Systems, or a related quantitative discipline.

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is: $101,970.00 - $203,940.00. This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Benefits

Great benefits for great people. We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This full-time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility. Additional details about available benefits are provided during the application process and on Benefits Moments.

Application Deadline

We anticipate the application window for this opening will close on: 10/18/2026

Equal Opportunity Statement

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Company Culture

Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.