Senior Deal Desk Analyst

commercetools; United States; Remote; USD 120,000 - 135,000; Full time

Job summary

An innovative e-commerce software company is seeking a Senior Deal Desk Analyst to join their dynamic team. In this pivotal role, you will collaborate with sales and finance to streamline contract negotiations and pricing strategies, ensuring alignment with company policies. This position offers the chance to make a significant impact in a fast-paced environment while supporting the growth of a leading player in the industry. With a focus on professional development and a commitment to diversity, this is an exciting opportunity to advance your career in a supportive workplace that values your contributions.

Benefits

Competitive stock option package

Workation opportunities

Learning & Development Budget

Access to Coursera and Babbel

Flexible working hours

Qualifications

• Experience in SaaS deal strategy and contract management.
• Strong analytical skills with a problem-solving mindset.

Responsibilities

• Manage contract review processes and ensure pricing consistency.
• Provide financial modeling and analysis to support decision-making.

Skills

Pricing/Deal Strategy experience

Contract negotiation

Analytical skills

Effective communication

Detail oriented

Proficiency in Business Intelligence tools

Tools

Salesforce CRM

CPQ

NetSuite

Excel

Job description

Our Guiding Stars are the values at the heart of our organization that drive everything we do. We are committed to creating meaningful change not only in our industry but also in the communities we engage with. If our Guiding Stars resonate with you, we encourage you to consider joining our team.

• Drive Results: We think big, work smart, and execute fast to transform the future of commerce
• Cultivate Belonging: We welcome diverse backgrounds and experiences, driving positive change through inclusion and teamwork
• Champion Customers: We go the extra mile for our customers to help them unlock their full potential
• Adapt Boldly: We’re curious and innovative, we take risks and grow from our failures

The Opportunity:

commercetools is looking for a highly motivated, results-oriented Senior Deal Desk Analyst to join our Deal Desk Team. In this role, you will support our sales teams with deal negotiation strategy, contracting documents, and help to outline the pricing framework during the entire sales cycle. You will also have the opportunity to work cross-functionally throughout the organization at all levels. This role is ideal if you want to advance your career and support the growth of the fastest-growing e-commerce software company.

Your Mission:

• Partner with Sales, Revenue Operations, Legal, and Finance to manage the contract review process for various commercial deals, revenue recognition, and non-standard deal structures.
• Support the development of global deal processes to ensure deals are structured and processed efficiently, aligned with internal policies, and meet customer requirements.
• Understand end-to-end processes to facilitate all aspects of deal management, from pricing strategy to order form creation, contract signing, order processing, and SFDC data management.
• Oversee commercial terms and non-standard approvals.
• Ensure pricing consistency, deal accuracy, and develop effective strategies.
• Accelerate growth, improve sales velocity, and ensure fair value through proper deal structuring practices & policies.
• Provide financial modeling and analysis to support decision-making and assess business impact.
• Enable Sales with best practices for pricing and contracting.
• Regularly analyze KPIs and pricing trends.

What you need to succeed:

• Experience in Pricing/Deal Strategy within a SaaS environment.
• Experience reviewing redlines, editing, and negotiating customer contracts.
• Strong analytical and problem-solving skills, with the ability to navigate internal resources.
• Effective written and verbal communication skills to explain complex concepts clearly at all organizational levels.
• Detail-oriented, proactive, and structured approach.
• Proficiency in Business Intelligence tools and Excel.
• Experience with Salesforce CRM & CPQ and NetSuite.

We care about your growth and well-being:

Competitive Compensation Package: Salary, stock options, and various benefits and perks.

Workation: Up to 60 days per year working in a different country, with 20 days per trip.

Learning & Development Budget

Academy: Regular training sessions, access to Coursera and Babbel courses.

Our Benefits: Details available here.

Flexibility: Focus on outcomes; we trust motivated employees.

Mindset & Growth: Diverse, international culture with a focus on learning.

Come grow with us!

We value diversity and believe it makes us stronger. We hire from a wide variety of backgrounds to enrich our company.

At commercetools, we are proud to be an equal opportunity workplace. We are committed to fair hiring practices regardless of race, religion, gender, age, disability, or veteran status. We consider all qualified applicants, including those with criminal histories, in accordance with legal requirements.

US Pay Range: $120,000 — $135,000 USD