Senior Deal Desk Analyst

Datadog, Inc.; San Francisco (CA); Hybrid; USD 94,000 - 125,000; Full time

Benefits offered by this job

RSUs

Employee stock purchase plan

Healthcare

Dental

Parental planning

Mental health benefits

401(k) with match

Paid time off

Fitness reimbursements

Discounted ESPP

Job summary

Datadog, Inc. is seeking a Senior Deal Desk Analyst to partner with Sales Operations, Billing, Contracts and Legal to structure and quote SaaS deals for a growing global team. This hybrid role emphasizes collaboration across functions to meet customer needs while upholding internal policies.

You will engage in pricing strategies, negotiate directly with customers when required, and act as the pricing subject matter expert to ensure accurate, timely quotes and optimal outcomes.

Qualifications

• 4+ years of Deal Desk experience.
• Ability to structure/quote complex SaaS transactions.
• Knowledge of revenue recognition principles.
• Data-driven with strong quantitative skills.

Responsibilities

• Develop in-depth knowledge of licensing and pricing models to support global sales teams.
• Negotiate deals directly with customers as needed.
• Ensure adherence to selling policies and internal controls.
• Coordinate with legal, contracts, revenue, and product teams.
• Serve as a deal pricing SME for Sales across functions.
• Resolve customer satisfaction issues post-deal.

Skills

Deal Desk experience

Deal structuring

Revenue recognition

Data analysis

Tools

Salesforce

CPQ

MS Excel

Job description

As a Senior Deal Desk Analyst, you will work cross-functionally with our Sales Operations, Billing, Contracts and Legal teams to provide quoting and deal structuring support to the Global Sales Team. This will be a growth position as Datadog’s business continues to expand.

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them

What You’ll Do

• Develop in-depth knowledge of Datadog’s licensing and pricing models to provide deal structuring and quoting support to our global sales teams
• Be a creative problem solver who finds a way to meet customers’ needs while adhering to Datadog’s selling policies
• Solve customer satisfaction issues following execution of the deal
• Actively negotiate deals directly with the customer as needed
• Work cross functionally across various stakeholder groups including legal, contracts, sales operations, order management, revenue, finance and product management
• Function as point of contact and subject matter expert for Sales on deal pricing matters
• Drive adherence to internal controls, protocols and business rules

Who You Are

• Experienced in 4+ years of Deal Desk experience
• Confident in deal structuring/quoting complex SaaS transactions for a fast-growing global company
• Knowledgeable of revenue recognition principles
• Comfortable representing the company to customers in negotiations and resolving customer satisfaction issues
• Strong in your attention to detail and communication skills
• Able to work independently and multi-task in fast paced, high pressure environment
• Data-driven with strong quantitative skills
• Analytical with the ability to approach a problem from multiple perspectives

Bonus Points

• Experience with Salesforce and CPQ
• Advance level with MS Excel or similar.

Benefits and Growth

• Generous and competitive benefits package
• New hire stock equity (RSUs) and employee stock purchase plan
• Pet adoption assistance and insurance program
• Continuous career development and pathing opportunities
• Product training to develop an in-depth understanding of our product and space
• Best in breed onboarding
• Internal mentor and buddy program cross-departmentally
• Friendly and inclusive workplace culture

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

Datadog offers a competitive salary and equity package, and may include variable compensation. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, Datadog offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, parental planning, and mental health benefits, a 401(k) plan and match, paid time off, fitness reimbursements, and a discounted employee stock purchase plan.

The reasonably estimated yearly salary for this role at Datadog is: $94,000—$125,000 USD

About Datadog

Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center.

Equal Opportunity at Datadog

Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference.

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