Senior Data Scientist, Member Insights

NYKY INC; Oakland (CA); On-site; USD 100,000 - 125,000; Full time

Job summary

Join a passionate team at a growing company dedicated to bridging cultures through food! As a Crew Member, you'll be more than just an employee; you'll be a brand ambassador, providing exceptional service and ensuring every customer has a delightful experience. This role offers a unique opportunity to engage with food lovers while working in a fast-paced environment. You'll take orders, prepare delicious meals, and maintain a clean and welcoming restaurant. If you're enthusiastic about food and culture, this is the perfect opportunity for you to make a difference in the culinary world!

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401K

Family Meals Provided

Employee Referral Program

Employee Recognition Program

Qualifications

• Strong customer service skills and prior food service experience preferred.
• Ability to acquire necessary food safety certifications.

Responsibilities

• Provide exceptional customer service and assist with food preparation.
• Maintain cleanliness and ensure food safety standards are followed.

Skills

Customer Service Skills

Multitasking

Basic Math Skills

Communication Skills

Food Safety Standards Knowledge

Education

California Food Handlers License

Sexual Harassment Certification

RBS Certification

Job description

Benefits:

1. Dental insurance
2. Health insurance
3. Vision insurance

Location: Burma Bites Position: Crew Member Salary: $18.00 + Tips (Hourly)

Calling all foodies, the passionate, the inspired!

At Burma Inc, it is more than just a "job" and we are more than just a "company". We are a small but mighty group of individuals passionate about food, life, people, and culture. We believe that food should be more than just fuel; it should be celebrated, act as a source of discovery, connection, and feed a sense of adventure.

Burma Inc is the company behind Burma Superstar, Burma Love, and Burma Bites in the San Francisco Bay Area. What started out as a single restaurant with a vision to bring Burmese/Asian cuisine to the world has quickly turned into a family of restaurants, a non-profit organization, as well as a retail line, and this is just the beginning.

Together we are on a mission to bridge cultures through food, and we want YOU to join our mission.

Position Summary: This role is more than just a CREW MEMBER; it is the opportunity to join a family and act as a brand ambassador for bridging cultures through food. Take our patrons on a culinary adventure through education, quality customer service, and make sure they have a positive experience at our restaurant. We are counting on you to be an extension of our brand.

The CREW MEMBER will provide exceptional customer service while helping customers order dishes, prepare and package all orders for customer delivery. You will work in a fast-paced environment, handling a variety of tasks such as order taking, food preparation, and ensuring cleanliness throughout the restaurant.

Key Responsibilities:

1. Customer Service: Greet customers warmly, take orders accurately (both in person and over the phone or via online platforms), and answer any questions about the menu or restaurant policies.
2. Order Preparation: Assist in preparing food items according to the restaurant's recipes and quality standards. This may include assembling sandwiches, salads, or other to-go meals.
3. Packing and Presentation: Properly package food orders for takeout or delivery, ensuring accuracy and maintaining food quality, appearance, and freshness during transport.
4. Cashier Duties: Handle payments efficiently, whether via cash, credit card, or digital platforms. Balance the cash drawer at the end of your shift and maintain accurate transaction records.
5. Cleanliness and Maintenance: Keep the restaurant clean and organized including the front counter, prep areas, and any common spaces. Follow all sanitation procedures to ensure food safety.
6. Stocking and Inventory: Replenish supplies such as condiments, utensils, packing materials, and other items necessary for daily operations. Assist with inventory management and restocking as needed.
7. Collaboration: Work closely with kitchen staff and other team members to ensure a smooth and efficient workflow, particularly during peak hours.
8. Problem Solving: Address customer concerns or complaints in a professional manner and escalate issues to the manager when necessary.

Skills and Qualifications:

1. Strong customer service skills with a friendly and approachable attitude.
2. Prior experience in a food service or to-go restaurant setting (preferred).
3. Ability to multitask and stay organized in a fast-paced environment.
4. Basic math skills for handling transactions and balancing the cashier drawer.
5. Familiarity with food safety standards and procedures.
6. Ability to acquire a California Food Handlers license, Sexual Harassment certification, and RBS certification (before or within 2 weeks of hiring).
7. Ability to stand for extended periods and lift light to moderate weight items.
8. Good communication skills and team-oriented mindset.

A few reasons why you’ll love your job:

1. Opportunity to be a part of a growing and passionate company and team.
2. Unique opportunity to bridge cultures through food.
3. Competitive salary.
4. Benefits: Medical, Dental, Vision, 401K.
5. Family meals provided.
6. Employee referral program.
7. Employee recognition program.

Equal Employment Opportunities (EEO): Burma Inc provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, and other protected classes. We also consider qualified applicants with arrest and conviction records, consistent with legal requirements. In addition to federal laws governing nondiscrimination in employment in every location in which the company operates.