Senior Data Science Manager, Lifetime Value | New York, NY, USA

Root Insurance Company; Traverse City (MI); Remote; USD 192,000 - 241,000; Full time

Job summary

Join a leading insurance company as a Senior Data Science Manager, where you will lead the Lifetime Value team. Drive strategic modeling of customer value and collaborate with various departments to influence key business decisions. This role offers the opportunity to work flexibly across the US, with a competitive salary range and a focus on diversity and inclusion.

Benefits

Flexible work environment

Opportunities for self-starters

Collaborative culture

Qualifications

• 7+ years applying advanced techniques in industry.
• 3+ years in a leadership role with talent development.

Responsibilities

• Lead strategic direction for LTV estimation framework.
• Develop team of data scientists and analysts.
• Partner with cross-functional teams to translate modeling into business impact.

Skills

Python

SQL

Leadership

Critical Thinking

Education

PhD in a quantitative discipline

Job description

Senior Data Science Manager, Lifetime Value

Root Insurance Company, New York, United States

Current Root Employees: Please apply using the career page in Workday. This site is for external applicants only.

The Opportunity

At Root, we believe a disruptive insurance company must have a principled quantitative framework at its foundation. We are committed to the rigorous development and deployment of modern statistical and machine learning methods to solve industry problems.

As Senior Data Science Manager and head of the Lifetime Value (LTV) team, you'll lead our strategic approach to modeling customer value throughout the entire customer lifecycle. Your team will deliver forecasting, scenario modeling, and insights that influence key business decisions.

You will develop a centralized framework to forecast and simulate the impact of business decisions on customer lifetime value, integrating data, experimentation, and business context to enhance understanding and decision-making. Collaboration with Marketing, Pricing, Product, and Finance leaders will be essential to align priorities and identify new opportunities.

Root is a flexible work company, supporting remote work across the US, with our headquarters in Columbus, Ohio.

Salary Range: $192,693 - $240,866 (Bonus and LTI eligible)

How You Will Make an Impact

• Set the strategic direction for Root's LTV estimation framework to inform critical decisions.
• Maintain and evolve the LTV roadmap, providing insights for current and future initiatives.
• Lead and develop a team of data scientists and analysts, fostering a culture of ownership and collaboration.
• Improve automation, maintainability, and scalability of LTV tools.
• Use Forecast vs. Actual analysis to refine model accuracy and simulation fidelity.
• Partner with cross-functional teams to translate modeling into business impact.

What You Will Need to Succeed

• PhD in a quantitative discipline, with 7+ years applying advanced techniques in industry.
• 3+ years in a leadership role, with a track record of talent development and strategic impact.
• Experience building, validating, and applying statistical machine learning models.
• Ability to align data science initiatives with business goals.
• Fluency in Python and SQL, experience in cloud environments and modern workflows.
• Excellent communication skills for technical and non-technical audiences.
• Critical thinking and domain knowledge to navigate ambiguity.
• Ownership mentality: proactive in identifying and executing high-impact work.

Note: As part of our interview process, candidates are required to be on camera during virtual interviews to foster engagement and assess fit. Please inform us if you have concerns about this requirement.

Encouragement to Apply

We believe that diversity strengthens our team. If you are excited about this role but do not meet every qualification, we encourage you to apply. We value potential and passion.

Join Us

At Root, we judge based on merit. If you're passionate about solving real problems, we want to hear from you. Share what you can bring to our team.

Who We Are

We harness technology to revolutionize insurance, using machine learning and telematics to innovate in FinTech.

Why Join Root

• Autonomy: Opportunities for self-starters.
• Impact: Solve meaningful problems.
• Collaboration: Engage in rich discussions.
• People: Work with talented, smart colleagues.

Boost Your Career

Discover thousands of opportunities by signing up at eFinancialCareers.