Senior Data Science Manager, Bank Customer Protection

Capital One National Association; McLean (VA); On-site; USD 230,000 - 262,000; Full time

Job summary

Capital One is seeking a Senior Manager, Data Scientist to lead the Bank Customer Protection Agentic Claims data science efforts. You will mentor a small team of data scientists, conduct data exploration, and own end-to-end model deployment while shaping datasets and evaluation protocols for broader Enterprise AI initiatives.

Role blends leadership with hands-on work on machine learning, open-source tools, and cloud platforms, across cross-functional partnerships to deliver impactful customer

Qualifications

• Bachelor’s in statistics, economics, OR CS or related field with 7+ years analytics experience.
• Master’s degree or MBA with quantitative focus plus 5+ years analytics.
• PhD plus 2+ years analytics experience.

Responsibilities

• Lead cross-functional data science initiatives with stakeholders and teams.
• Hands-on data exploration, model development, and end-to-end deployment.
• Establish datasets, tooling, and evaluation protocols for Enterprise AI.

Skills

Leadership

Python

Machine learning

Data analytics

Relational databases

Education

Bachelor's degree in quantitative field

Master's degree or MBA with quantitative concentration

PhD in quantitative field

Tools

Spark

Ray

LangChain

AWS

Job description

Capital One is seeking a Senior Manager, Data Scientist to lead the Bank Customer Protection Agentic Claims data science efforts. You will mentor a small team of data scientists, conduct data exploration, and own end-to-end model deployment while shaping datasets and evaluation protocols for broader Enterprise AI initiatives.

Role blends leadership with hands-on work on machine learning, open-source tools, and cloud platforms, across cross-functional partnerships to deliver impactful customer