Senior Data Science Leader - Telecom Network Ops (Remote)

Gtatelecom; Charlotte (NC); Remote; USD 124,000 - 165,000; Full time

Job summary

Gtatelecom is seeking a Senior Manager Data Scientist for a 3-month remote contract in the United States. The role involves leading migration calls, providing subject matter expertise in SONET/DACS, and directing field operations and core installation teams to ensure service reliability and customer satisfaction.

The candidate will oversee technical direction, review complex schematics, and coordinate with NOC and OSS/EMS environments, while applying strong leadership and communication skills to

Qualifications

• Strong experience with TIRKS.
• Extensive knowledge and experience in architecture, interoperability, operations, growth, maintenance, and life cycle of Transport network services and systems.
• High-level analysis and identification of unique, complex, or chronic issues in the Transport network.
• Ability to design and write technical bulletins, including the production and delivery of job aids, operational processes and procedures, and technical management methodologies.
• In-depth knowledge and expertise in hardware/software/database operations to include fault troubleshooting for multiple Transport platforms including Synchronous Optical Network (SONET), and ALL Digital Access Cross-Connect (DAC), such as Titan 5500 and 532L.
• In-depth knowledge and understanding of how to interpret Circuit Layout Records (CLR) and schematics.
• High-level understanding of electrical transport, including T3, T1, and DS0
• Knowledge of Element Management Systems (EMS), Operational Support Systems (OSS), network inventory, provisioning, and other support systems
• Ability to read Circuit Layer Records and Complex Schematics/designs
• Able to facilitate, understand, and lead field ops, tech, voice, and NOC.
• Proficiency in interpersonal communications, particularly with up and downstream personnel at all company levels
• Effective leadership skills, including demonstration of training and/or mentoring activities and subsequent positive impacts.
• Excellent communication skills
• Microsoft Office and Teams experience
• Able to manage and interact with people, keeping calls on track
• Project Management Certification preferred

Responsibilities

• Facilitate multiple migration calls, schedule sessions, produce minutes, and circulate call summaries. Escalations should be processed promptly
• Subject matter expert in SONET and Digital Access Cross-Connect (DACS), including lower-level applications and associated technologies and configurations
• Proactive technical leadership regarding issues related to service assurance and delivery, network reliability, and customer satisfaction
• Technical direction of personnel and contractors in Field Operations and Core and Customer Installation, Repair, and Maintenance Centers

Skills

TIRKS

SONET

DAC

EMS

OSS

Leadership

Project Management

Tools

Microsoft Office

Teams

Job description

Gtatelecom is seeking a Senior Manager Data Scientist for a 3-month remote contract in the United States. The role involves leading migration calls, providing subject matter expertise in SONET/DACS, and directing field operations and core installation teams to ensure service reliability and customer satisfaction.

The candidate will oversee technical direction, review complex schematics, and coordinate with NOC and OSS/EMS environments, while applying strong leadership and communication skills to