Senior Data Quality Lead, Customer 360 Platform

M&T Bank; Baltimore (MD); Hybrid; USD 86,000 - 143,000; Full time

Job summary

M&T Bank is seeking a data quality leader to drive Customer 360 data quality initiatives across enterprise platforms including Amperity and Snowflake. You will partner with governance, analytics, and engineering teams to ensure trusted customer data for analytics and campaigns.

The role emphasizes root-cause analysis, testing, validation, and proactive monitoring, with a hybrid work arrangement out of corporate locations in the United States.

Qualifications

• Bachelor’s degree or higher and 3+ years of related experience, or a combination of education and experience as allowed.
• Expert in SQL with experience in data governance and data quality programs at large organizations.
• Experience with enterprise data platforms and data warehouses; able to analyze data quality issues and drive root-cause analysis.
• Experience creating dashboards, scorecards, and executive data quality reports for stakeholders.
• Experience with data quality monitoring, testing, validation, and issue resolution across complex data ecosystems.

Responsibilities

• Lead enterprise data quality initiatives across the Customer 360 environment to ensure accurate, timely, and reliable data.
• Serve as SME for customer data domains and data quality processes.
• Develop understanding of identity resolution, golden records, hierarchies, and data integration.
• Monitor data quality metrics, define thresholds, and communicate trends and risks.
• Design and maintain monitoring rules and data quality controls aligned to standards.
• Develop dashboards and executive reporting for data quality health.

Skills

SQL

Data quality

Analytical skills

Stakeholder communication

Problem-solving

Data analysis

Education

Bachelor's degree

Tools

Snowflake

Monte Carlo

Amperity

Job description

M&T Bank is seeking a data quality leader to drive Customer 360 data quality initiatives across enterprise platforms including Amperity and Snowflake. You will partner with governance, analytics, and engineering teams to ensure trusted customer data for analytics and campaigns.

The role emphasizes root-cause analysis, testing, validation, and proactive monitoring, with a hybrid work arrangement out of corporate locations in the United States.