Customer 360 Data Quality Lead — Hybrid Role

M&T Bank; Bridgeport (CT); Hybrid; USD 86,000 - 143,000; Full time

Job summary

M&T Bank is seeking a data quality lead to drive enterprise Customer 360 data quality and governance. You will monitor, investigate, and improve data accuracy, completeness, and timeliness across Amperity, Snowflake, and downstream systems, partnering with analytics, data engineering, and governance teams.

The role emphasizes root cause analysis, testing, and ongoing quality improvements, including AI-assisted monitoring and dashboard development, in a hybrid work setting based at M&T

Qualifications

• Bachelor’s degree with at least 3 years related experience (or 7 years total ed./work in lieu of degree)
• Experience with one or more database technologies
• Advanced SQL proficiency
• Experience in collection and management of metadata
• Experience in Data Governance and Data Quality programs at large organizations
• Experience performing complex data analysis, testing, validation, and troubleshooting
• Strong SQL and data investigation skills
• Experience with large-scale enterprise data platforms and data warehouses
• Experience creating dashboards and data quality metrics
• Strong root cause analysis and problem-solving abilities
• Excellent written and verbal communication skills
• Ability to translate technical findings into business-friendly recommendations
• Experience managing multiple priorities in a fast-paced environment

Responsibilities

• Lead data quality activities across Customer 360 ecosystem including identity resolution and golden record construction
• Develop and monitor data quality rules, thresholds, and dashboards across Amperity and Snowflake
• Design and maintain monitoring rules to detect anomalies and drive corrective actions
• Lead testing and validation for platform upgrades and new data sources
• Coordinate issue investigations across business and technology teams
• Collaborate with data governance to sustain data quality controls and standards
• Prepare executive reporting on data quality health and trends

Skills

SQL

Data quality

Data governance

Analytical thinking

Communication skills

multitask management

Education

Bachelor’s degree

Tools

Snowflake

Monte Carlo

Amperity

Job description

M&T Bank is seeking a data quality lead to drive enterprise Customer 360 data quality and governance. You will monitor, investigate, and improve data accuracy, completeness, and timeliness across Amperity, Snowflake, and downstream systems, partnering with analytics, data engineering, and governance teams.

The role emphasizes root cause analysis, testing, and ongoing quality improvements, including AI-assisted monitoring and dashboard development, in a hybrid work setting based at M&T