Senior Data Process Excellence & Transformation Lead

McKesson; United States; Remote; USD 116,000 - 193,000; Full time

Job summary

McKesson seeks a Sr Manager, Data Process Excellence & Transformation (with CoverMyMeds) to lead client data feeds and products operations. You will design, automate, and standardize processes, while driving quality, governance, and organizational change across multiple teams.

The role emphasizes operational leadership, process management, and transformation; success requires strategy, analytics, and collaboration with data engineering, analytics, and product teams.

Qualifications

• 9+ years leading operational/process management or data operations.
• Experience with client-facing processes and service commitments.
• Proven success in transformation initiatives including automation.
• Experience implementing quality controls, monitoring, and governance.
• Proven leadership in managing teams and driving change.
• Strong analytical, problem-solving, and decision-making skills.

Responsibilities

• Lead design, documentation, standardization, and optimization of client data processes.
• Drive simplification, automation, and scalability of workflows.
• Establish governance, procedures, controls, and standards.
• Lead continuous improvement for service quality and efficiency.
• Manage organizational change and adoption of new processes and tools.
• Oversee day-to-day operations and ensure delivery commitments are met.
• Develop metrics and partner across teams to ensure readiness and execution.
• Establish automated quality controls and monitoring for data products.
• Coach and mentor the team; align priorities with business objectives.

Skills

Operational leadership

Process management

Data operations

Automation

Quality management

Team development

Cross-functional collaboration

Education

Bachelor's degree or equivalent

Job description

McKesson seeks a Sr Manager, Data Process Excellence & Transformation (with CoverMyMeds) to lead client data feeds and products operations. You will design, automate, and standardize processes, while driving quality, governance, and organizational change across multiple teams.

The role emphasizes operational leadership, process management, and transformation; success requires strategy, analytics, and collaboration with data engineering, analytics, and product teams.