Senior Data & ITSM Intelligence Analyst

Waseyabek Development Company; Riverdale (UT); On-site; USD 90,000 - 130,000; Full time

Job summary

Fed95, LLC is a lead provider of analytics and IT services, supporting Hill AFB through the Hill CEDC IT Operations & Maintenance contract. The Senior BI Analyst will drive data modeling, ITSM analytics, CMDB integrity, and change-control reporting across 2,000+ servers and 250+ applications.

You will deliver high-fidelity analytics to inform operational decisions, risk mitigation, and modernization planning, with emphasis on configuration and cybersecurity reporting and RMF support.

Qualifications

• Bachelor's degree in a related field.
• 5+ years of BI, data analytics, or ITSM analytics experience.
• Experience building dashboards and data models with BI tools.
• Understanding of enterprise IT operations (systems, networks, storage, virtualization).
• Experience with configuration and change management, ITSM processes, CMDB/CRMDb data governance.

Responsibilities

• Analyze CMDB and configuration data for accuracy and alignment with changes.
• Identify configuration drift and dependency inconsistencies; recommend corrective actions.
• Develop dashboards and reports for Configuration and Change Management, including impact analysis.
• Analyze incident, work order, and SLA data to identify trends and improvement opportunities.
• Provide predictive analytics and operational insights supporting service quality and risk mitigation.
• Support cybersecurity analytics including vulnerability trends and compliance reporting.
• Prepare RMF and C2C analytics evidence and privileged access tracking.
• Develop reporting packages for program reviews and leadership briefings.
• Maintain organized repositories for analytics products and audit evidence.
• Coordinate with SMEs, leads, and Government stakeholders to ensure data accuracy and reporting alignment.

Skills

Data modeling

SQL

ETL

Power BI

Tableau

Agile

Analytical skills

Security clearance

Education

Bachelor's degree in Data Analytics, Information Systems, Computer Science, Engineering, Business, or related field

Master's degree in Data Analytics, Information Systems, Business Administration, or related discipline

Tools

Power BI

Tableau

Job description

Fed95, LLC is a lead provider of analytics and IT services, supporting Hill AFB through the Hill CEDC IT Operations & Maintenance contract. The Senior BI Analyst will drive data modeling, ITSM analytics, CMDB integrity, and change-control reporting across 2,000+ servers and 250+ applications.

You will deliver high-fidelity analytics to inform operational decisions, risk mitigation, and modernization planning, with emphasis on configuration and cybersecurity reporting and RMF support.