Senior Data Insights & Reporting Analyst

Independence Blue Cross; Philadelphia (Philadelphia County); On-site; USD 69,000 - 118,000; Full time

Job summary

A leading company in the insurance industry seeks a Senior Data Insights & Reporting Analyst to oversee data analytics projects, provide actionable insights, and support operational improvements. Candidates should have a strong quantitative background and proficiency in SQL and data visualization tools. This role offers a full-time opportunity for those looking to impact business decisions via data-driven insights.

Qualifications

• Bachelor’s Degree required.
• 5+ years of experience in Data Analytics.
• Ability to analyze and transform data.

Responsibilities

• Derive insights from data analysis and conduct root-cause analysis.
• Provide data visualizations and interactive dashboards.
• Answer complex business questions via SQL.

Skills

SQL

Data Visualization

Problem Solving

Data Analysis

Microsoft Office

Education

Bachelor’s Degree in Statistics, Engineering, or Economics

Tools

Power BI

Tableau

Job description

Senior Data Insights & Reporting Analyst

Join to apply for the Senior Data Insights & Reporting Analyst role at Independence Blue Cross

Senior Data Insights & Reporting Analyst

Join to apply for the Senior Data Insights & Reporting Analyst role at Independence Blue Cross

Description

Senior Data Insight & Reporting Analyst consults with cross-functional teams to identify data and analytical needs, gather the necessary data, conduct detailed analyses, review actionable insights/findings with leadership to assist in their decision making, and facilitate related process/data improvement efforts.

Description

Senior Data Insight & Reporting Analyst consults with cross-functional teams to identify data and analytical needs, gather the necessary data, conduct detailed analyses, review actionable insights/findings with leadership to assist in their decision making, and facilitate related process/data improvement efforts.

This position is within the Operations Reporting & Analytics team and supports operational improvement initiatives.

Responsibilities

• Derive insights from data analysis, conduct root-cause analysis of operational issues identified by the data, and provide recommendations to remediate operational issues
• Transform raw data and analysis into data visualizations and interactive dashboards using dashboard tools
• Drive understanding of our members and their interaction with our call center, through in-depth analyses of user interaction, engagement, and transcribed calls
• Answer complex business questions via SQL queries to enable business owners to make critical decisions.
• Investigate to identify problematic trends that may impact member experience and operational metrics negatively
  
  

Skills/Qualifications

• Bachelor’s Degree (e.g., Statistics, Engineering, or Economics)
• 5+ years of experience in Data Analytics
• Manage, transform, and analyze data using SQL
• Experience with data visualization tools, such as Power BI and Tableau
• Comfortable with ambiguity with the ability to challenge traditional thinking to solve problems
• Ability to translate business language into technical requirements
• Ability to clean, wrangle, and transform large, complex data sources, using fit-for-purpose data analysis techniques to generate robust insights
• Strong Microsoft Office skills: Excel, PowerPoint
  
  

IBX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their age, race, color, religion, sex, national origin, sexual orientation, protected veteran status, or disability.

Must have an Android or iOS device which is compatible with the free Microsoft Authenticator app.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Insurance

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