Senior Data Center Technician

Google LLC; Clarksville (TN); On-site; USD 122,000 - 173,000; Full time

Job summary

Google LLC is hiring an Operations Technician to install, configure, test, troubleshoot and maintain hardware and server software, and to configure complex components like networks and routers. You will lead small project teams on installations and support data center infrastructure across teams.

We value experience with diagnosing operating systems and hardware, plus the ability to work non-standard hours and travel as required.

Qualifications

• 4 years of experience with diagnosing and troubleshooting operating systems, computer hardware and server hardware.
• Experience with performing component-level repairs on IT equipment.
• Experience with networking protocols.
• Ability to lift/move 50lb (23kg) of equipment as required and physically exert yourself over extended periods.
• Must be able to work non-standard hours, including weekends, nights, holidays and on shift-based schedules.
• Must be available to travel to support business priorities as operationally required.

Responsibilities

• Coordinate across teams involving moderate to high complexity to manage construction activities at facilities to support service vendors, and ensure safety, security, and compliance.
• Compile and analyze data to create and configure scripts and tools for data center-related tracking and reporting, with some guidance.
• Provide expertise and mentorship to deploy and operate new data center infrastructure across teams.
• Report issues and follow data center procedures to troubleshoot and diagnose moderately complex issues with equipment or infrastructure as they arise, and identify resources needed to resolve identified issues.
• Own the repair, fix, and performance of preventative maintenance on equipment, servers, machines, or infrastructure based on identified issues with limited precedent, separately.

Skills

OS diagnosis

Hardware troubleshooting

Networking protocols

Physical labor

Team collaboration

Education

4 years of experience in maintenance

Tools

Server hardware

IT equipment repair

Networking gear

Job description

This role is not eligible for U.S. immigration sponsorship.

Candidates must be able to work 100% onsite.

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: New Albany, OH, USA; Columbus, OH, USA; Council Bluffs, IA, USA; Saint George, S.C., USA; Midlothian, TX, USA; The Dalles, OR, USA; Sterling, VA, USA; Henderson, NV, USA; Lenoir, NC, USA; Pryor Creek, OK, USA; Sparks, NV, USA; Bridgeport, AL, USA; Papillion, NE, USA; Omaha, NE, USA; Ridgeville, SC, USA; Clarksville, TN, USA; Lancaster, OH, USA; Red Oak, TX, USA; Bristow, VA, USA; Leesburg, VA, USA.

Minimum qualifications:

• 4 years of experience with diagnosing and troubleshooting operating systems, computer hardware and server hardware.
• Experience with performing component-level repairs on IT equipment.
• Experience with networking protocols.
• Ability to lift/move 50lb (23kg) of equipment as required and ability to exert yourself physically over extended periods of time, including frequent bending, kneeling, climbing, pushing/pulling and lifting.
• Must have the ability to work non-standard hours, including working weekends, night shifts, holidays and on shift-based schedules as required.
• Must be available to travel to support business priorities as operationally required.

Preferred qualifications:

• 6 years of experience in maintenance and monitoring of server systems.
• Experience working within a data center or network operation center environment.
• Experience in team and project management and leadership.
• Experience collaborating and partnering with teams.

About the job

Google isn't just a software company. The Hardware Operations team is responsible for monitoring the state-of-the-art physical infrastructure behind Google's powerful search technology. As an Operations Technician, you'll install, configure, test, troubleshoot and maintain hardware (like servers and its components) and server software (like Google's Linux cluster). You'll also take on the configuration of more complex components such as networks, routers, hubs, bridges, switches and networking protocols. You'll participate in or lead small project teams on larger installations and develop project contingency plans. A typical day involves manual movement and installation of racks, and while it can sometimes be physically demanding, you are excited to work with infrastructure that is at the of computer technology.

The AI and Infrastructure team is redefining what’s possible. We empower Google customers with breakthrough capabilities and insights by delivering AI and Infrastructure at unparalleled scale, efficiency, reliability and velocity. Our customers include Googlers, Google Cloud customers, and billions of Google users worldwide.

We're the driving channel behind Google's groundbreaking innovations, empowering the development of our cutting-edge AI models, delivering unparalleled computing power to global services, and providing the essential platforms that enable developers to build the future. From software to hardware our teams are shaping the future of world-leading hyperscale computing, with key teams working on the development of our TPUs, Vertex AI for Google Cloud, Google Global Networking, Data Center operations, systems research, and much more.

Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

US: $122000 - $173000 (USD) + 15% bonus target + equity + benefits

Learn more about benefits at Google.

Responsibilities

• Coordinate across teams involving moderate to high complexity to manage construction activities at facilities to support service vendors, and ensure safety, security, and compliance. Help identify needs and coordinate the allocation of resources for space expansion and modification design.
• Compile and analyze data to create and configure scripts and tools for data center-related tracking and reporting, in line with project objectives, with some guidance.
• Provide expertise and mentorship to deploy and operate new data center infrastructure across teams.
• Report issues and follow data center procedures to troubleshoot and diagnose moderately complex issues with equipment or infrastructure as they arise, and identifying the resources needed to resolve identified issues.
• Own the repair, fix, and performance of preventative maintenance on equipment, servers, machines, or infrastructure based on identified issues with limited precedent, separately.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.