Data Center Technician III, Cloud Services

Google LLC; Council Bluffs (IA); On-site; USD 105,000 - 145,000; Full time

Job summary

Google LLC is seeking an Operations Technician to install, configure, test, troubleshoot and maintain hardware and server software in a data center environment. The role involves moving racks, climbing, and working onsite with a team on cutting-edge infrastructure.

The position requires 50 lb lifting, non-standard hours, and travel as needed. Competitive pay includes base salary, bonus target, equity, and benefits.

Qualifications

• Experience with component-level repairs and troubleshooting on technical equipment.
• Diagnosing and troubleshooting operating systems, computer hardware and server hardware.
• Experience with networking protocols.
• Ability to lift/move 50 lb (23 kg) of equipment and sustain physical activity.
• Ability to work non-standard hours, including weekends, nights, holidays, and shift work.

Responsibilities

• Deploy and operate new data center infrastructure across teams.
• Report issues and follow data center procedures to troubleshoot and diagnose complex issues.
• Maintain data security and integrity per Google security standards.
• Disassemble end-of-life equipment via part replacement or maintenance.
• Repair and perform preventative maintenance on equipment and infrastructure.

Skills

Component-level repairs

OS & hardware troubleshooting

Networking protocols

Physical stamina

Non-standard hours

Travel readiness

Linux experience

Project management

Education

Bachelor's degree

4+ years in server maintenance

Tools

Linux

Job description

This role is not eligible for U.S. immigration sponsorship.
Candidates must be able to work 100% onsite.
Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Atlanta, GA, USA; Council Bluffs, IA, USA; Lancaster, Fairfield County, OH, USA; New Albany, OH, USA; Midlothian, TX, USA; The Dalles, OR, USA; Sterling, VA, USA; Henderson, NV, USA; Lenoir, NC, USA; Kansas City, MO, USA; Moncks Corner, SC, USA; Mesa, AZ, USA; Pryor, OK, USA; Sparks, NV, USA; Bridgeport, Jackson County, AL, USA.Minimum qualifications:

• Experience with performing component-level repairs and troubleshooting on technical equipment.
• Experience with diagnosing and troubleshooting operating systems, computer hardware and server hardware.
• Experience with networking protocols.
• Ability to lift/move 50lb (23kg) of equipment and ability to exert yourself physically over extended periods of time, including frequent bending, kneeling, climbing, pushing/pulling and lifting.
• Must have the ability to work non-standard hours, including working weekends, night shifts, holidays and on shift-based schedules as required.
• Must be available to travel to support business priorities as operationally required.

Preferred qualifications:

• Bachelor's degree or equivalent practical experience.
• 4 years of experience in maintenance and monitoring of server systems.
• Experience with performing component-level repairs and troubleshooting on IT equipment or in a similar role (e.g. Systems Administration, Network Deployment Engineer, Help Desk Technician, etc).
• Experience working within a data center or network operation center environment.
• Experience with Linux operating systems.
• Experience in project management and leadership, and collaborating and partnering with teams.

About The Job
Google isn't just a software company. The Hardware Operations team is responsible for monitoring the state-of-the-art physical infrastructure behind Google's powerful search technology. As an Operations Technician, you'll install, configure, test, troubleshoot and maintain hardware (like servers and its components) and server software (like Google's Linux cluster). You'll also take on the configuration of more complex components such as networks, routers, hubs, bridges, switches and networking protocols. You'll participate in or lead small project teams on larger installations and develop project contingency plans. A typical day involves manual movement and installation of racks, and while it can sometimes be physically demanding, you are excited to work with infrastructure that is at the cutting-edge of computer technology.
The AI and Infrastructure team is redefining what's possible. We empower Google customers with breakthrough capabilities and insights by delivering AI and Infrastructure at unparalleled scale, efficiency, reliability and velocity. Our customers include Googlers, Google Cloud customers, and billions of Google users worldwide.
We're the driving force behind Google's groundbreaking innovations, empowering the development of our cutting-edge AI models, delivering unparalleled computing power to global services, and providing the essential platforms that enable developers to build the future. From software to hardware our teams are shaping the future of world-leading hyperscale computing, with key teams working on the development of our TPUs, Vertex AI for Google Cloud, Google Global Networking, Data Center operations, systems research, and much more.
Individual pay is determined by factors including job-related skills, experience, and relevant education or training.
US: $105000 - $145000 (USD) + 15% bonus target + equity + benefits
Responsibilities
Learn more about benefits at Google .

• Deploy and operate new data center infrastructure across teams.
• Report issues and follow data center procedures to troubleshoot and diagnose somewhat complex issues with equipment or infrastructure as they arise, and applying the resources needed to resolve identified issues.
• Maintain the security and integrity of data, track various forms of media to check for non-standard data security issues (e.g., data was not properly erased) handled in accordance with Google security standards.
• Disassemble specific equipment that has reached its end-of-life via part replacement or maintenance, within one or more teams.
• Repair, fix, and perform preventative maintenance on equipment, servers, machines, or infrastructure based on identified issues with multiple solutions, independently.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form .