Senior Data Center Support Services Technician

Emerson; Abilene (TX); On-site; USD 38,000 - 78,000; Full time

Benefits offered by this job

Medical insurance

Dental & Vision

Disability insurance

Life Insurance

401(k) match

Paid time off

Paid holidays

Parental leave

Stock Purchase Plan

Financial planning

Job summary

Emerson Electric Co in Abilene, TX seeks a Data Center Technician to identify opportunities to upgrade server components and validate cabling and network readiness. You will monitor ticketing workflows, mentor peers, and implement technical solutions aligned with SOPs and MOPs for Change Control, while serving as a liaison to resolve resiliency and availability risks.

The role emphasizes adherence to corporate standards, continuous improvement, and collaboration with technical and non-technical

Responsibilities

• Identifies opportunities to replace or upgrade server components.
• Validates cabling and verifies network environment build and connectivity.
• Monitors and assigns work in ticketing environment; mentors technicians.
• Trains fix and repair techniques aligned with SOPs/MOPs for Data Center Change Control.
• Acts as a technical liaison to identify and resolve resiliency, reliability, and availability risks.

Job description

Role Responsibilities

Identifies opportunities for others to replace or upgrade server components. Validates cabling, checking network environment build and connectivity is established. Monitors and assigns work in ticketing environment, mentoring less experienced technicians or implementing technical solutions. Trains advance fix and repair techniques that align with corporate objectives and adheres to standard operating procedures (SOPs) and method of procedures (MOPs) for operational Data Center Change Control processes. Acts as a technical liaison for technical and non-technical teams, providing subject matter expertise to identify and resolve resiliency, reliability, and availability risks.

Disclaimer

Certain U.S. based or U.S. customer or client-facing roles may be required to comply with applicable requirements, such as immunization/occupational health mandates, and/or drug testing requirements.

Range and benefit information provided in this posting are specific to the stated locations only

Salary

US: Hiring Range in USD from $27.64 to $56.83 per hour; from: $57,500 to $118,200 per annum.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Benefits

Oracle US offers a comprehensive benefits package which includes the following:

• Medical, dental, and vision insurance, including expert medical opinion
• Short term disability and long term disability
• Life insurance and AD&D
• Supplemental life insurance (Employee/Spouse/Child)
• Health care and dependent care Flexible Spending Accounts
• Pre-tax commuter and parking benefits
• 401(k) Savings and Investment Plan with company match
• Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
• 11 paid holidays
• Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
• Paid parental leave
• Adoption assistance
• Employee Stock Purchase Plan
• Financial planning and group legal
• Voluntary benefits including auto, homeowner and pet insurance

Additional Information

As part of Oracle's onboarding process and consistent with applicable law, US-based employees are required to complete identity verification, which involves the collection and processing of their biometric information. Accommodations to this requirement may be granted following an individualized assessment.