Senior Data Center Operations Manager

Jones Lang LaSalle Incorporated; Zebulon (NC); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

401(k) plan with matching company cont

Medical, Dental & Vision Care

Paid parental leave

Paid Time Off and Holidays

Daily Pay

Job summary

Jones Lang LaSalle (JLL) is seeking a Critical Site Manager for an on-site role in North Carolina. You will oversee data center operations for our client, lead a high-performing team, maximize uptime and site efficiencies, and drive reliable service delivery.

In this role, you will manage the day-to-day performance of the assigned team, coordinate with stakeholders, monitor metrics, and ensure contractual compliance.

Qualifications

• 5+ years of operational experience leading teams in a data center environment.
• Extensive electrical, mechanical & plumbing knowledge of commercial facilities with strong data center operations background.
• Proficient in Building Management Systems, Life Safety Systems, CMMS, MS Office, PowerPoint and Visio.
• Demonstrated leadership in managing people and customers with strong communication, negotiation, and analytical skills.
• Strong strategic thinker and planner with ability to develop alternative paths forward.
• Strong analytical ability to consider factors affecting situations and propose solutions.
• Strong organizational skills and capability to arrange resources for productivity.
• Strong judgment, problem-solving and crisis-management skills.

Responsibilities

• Oversee client engineering services management and interface with Corporate Real Estate to ensure contract compliance.
• Manage client reporting and ensure contractual compliance.
• Ensure compensation metrics and annual KPI targets are met under the Corporate Real Estate Performance Plan.
• Direct day-to-day performance of the assigned team and delivery of services within service levels.
• Review metrics using analytics tools to ensure portfolio is managed within goals.
• Monitor cost savings and value contributions of the team.
• Support strategic planning and identify portfolio and savings opportunities.
• Build strong relationships with stakeholders across regions and with the client.

Skills

Leadership

Analytical thinking

Communication

Crisis management

Strategic thinking

Problem solving

Organizational skills

Judgment

Tools

CMMS

Microsoft Office

PowerPoint

Visio

Job description

Jones Lang LaSalle (JLL) is seeking a Critical Site Manager for an on-site role in North Carolina. You will oversee data center operations for our client, lead a high-performing team, maximize uptime and site efficiencies, and drive reliable service delivery.

In this role, you will manage the day-to-day performance of the assigned team, coordinate with stakeholders, monitor metrics, and ensure contractual compliance.