Senior Data Center Operations Manager

Socket.dev; Lima (OH); On-site; USD 164,000 - 237,000; Full time

Benefits offered by this job

Equity

Bonus target

Job summary

Google is seeking a Hardware Operations Manager to lead a team of Data Center Technicians responsible for installing, configuring, testing, troubleshooting, and maintaining server hardware and components. You will oversee complex installations and ensure quality outcomes for deployments and ongoing maintenance of networks, storage, compute, and AI infrastructure.

The role emphasizes leadership of site-level operations, safety, and performance metrics, with responsibility for coordinating

Qualifications

• Bachelor's degree or equivalent practical experience.
• 10 years of experience managing technical teams in hardware servers and components.
• Site-level data center operational leadership.
• KPIs/SLOs and localized metrics management.
• Ability to work non-standard hours including weekends, nights, and holidays.

Responsibilities

• Oversee day-to-day management of technicians and managers, coaching to achieve goals.
• Drive safety culture and EH&S initiatives at the site level.
• Be accountable for localized metrics (KPIs, SLAs, SLOs) and optimize processes.
• Manage implementation of technical projects within global computing and network architectures.
• Oversee budgets and manage contractors/vendors; build talent pipeline and succession planning.

Skills

Data center operations leadership

Team management

Hardware server installation/config

KPIs/SLOs management

Shift work flexibility

Linux/Unix administration

Hardware repair

Education

Bachelor's degree in a technical field

Tools

Networking hardware configuration

Job description

MINIMUM QUALIFICATIONS:

• Bachelor's degree in a technical field or equivalent practical experience.
• 10 years of experience managing technical teams in charge of installing, configuring, testing, troubleshooting, or maintaining hardware servers and its components.
• Experience in site-level data center operational leadership.
• Experience in site-level operational leadership and localized metrics management (KPIs/SLOs).
• Ability to work non-standard hours, including working weekends, night shifts, holidays and on shift-based schedules as required.

PREFERRED QUALIFICATIONS:

• Experience building and operating large-scale infrastructure in data center environments.
• Experience with Linux/Unix system administration and hardware repair.
• Experience executing strategic initiatives in a global environment.
• Demonstrated passion for operations, people management, and leadership.

ABOUT THE JOB:

Google isn't just a software company. The Hardware Operations team is responsible for monitoring the state-of-the-art physical infrastructure behind Google's powerful search technology. As a Hardware Operations Manager, you will manage a team of Data Center Technicians. You will oversee the quality installation of server hardware and components and take charge of complicated installations/troubleshooting.

Your team will install, configure, test, troubleshoot and maintain hardware (like servers and its components) and server software (like Google's Linux cluster). They will also take on the configuration of more complex components such as networks, routers, hubs, bridges, switches and networking protocols. They may lead small project teams on larger installations and develop project contingency plans.

The Site Lead manages a team of Data Center Leaders and Technicians. Your team will install, configure, test, troubleshoot, and maintain critical hardware and server software. You will own outcomes for deployment and ongoing maintenance involving networks, storage, compute and AI infrastructure, while leading project teams through high-risk operational transitions and developing comprehensive contingency plans.

The AI and Infrastructure team is redefining what’s possible. We empower Google customers with breakthrough capabilities and insights by delivering AI and Infrastructure at unparalleled scale, efficiency, reliability and velocity. Our customers include Googlers, Google Cloud customers, and billions of Google users worldwide.

We're the driving force behind Google's groundbreaking innovations, empowering the development of our cutting-edge AI models, delivering unparalleled computing power to global services, and providing the essential platforms that enable developers to build the future. From software to hardware our teams are shaping the future of world-leading hyperscale computing, with key teams working on the development of our TPUs, Vertex AI for Google Cloud, Google Global Networking, Data Center operations, systems research, and much more.

Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

US: $164000 - $237000 (USD) + 20% bonus target + equity + benefits

Learn more about benefits at Google [https://www.google.com/about/careers/applications/benefits/].

RESPONSIBILITIES:

• Oversee the day-to-day management of technicians and managers, providing coaching and development to achieve strategic business goals.
• Drive the implementation of safety culture and Environmental Health & Safety initiatives at the site level, ensuring a safe work environment.
• Be accountable for localized metrics, including KPIs, SLAs, and SLOs, while identifying opportunities for process optimization.
• Manage the implementation of technical projects, identifying and resolving problems within global computing and network architectures.
• Oversee local budget allocations and manage third-party contractors and vendors to support site operations. Assist in building a robust talent pipeline and support succession planning within the technical team.