Senior Data Analytics Engineer

OneSignal, Inc.; United States; On-site; USD 170,000 - 190,000; Full time

Job summary

OneSignal is seeking a Data & Analytics specialist to connect and organize data across the company, driving visibility into performance and strategy across sales, marketing, product, and operations. The role emphasizes data engineering and scalable data systems in a high-growth environment.

You will design real-time data pipelines, connect to Salesforce/Marketo/Intercom/GA, and build ETLs to support GTM tools. A strong mix of technical and business acumen is required.

Qualifications

• 6+ years of professional experience in a technical area at a high growth startup.
• Proficiency with Python; experience with DBT and Airflow a plus.
• Strong cross-functional collaboration and data-driven decision making.

Responsibilities

• Design, build and maintain data and distributed systems providing real time data to go-to-market tools.
• Connect production data to business systems (Salesforce, Marketo, Intercom, GA, Metabase) and build ETLs.
• Evaluate and centralize sources of truth to improve data flows.
• Build data systems and ML models using internal/external data to identify opportunities.
• Work with Airflow, DBT, Presto, Hightouch; explore AI in the stack.
• Collaborate across backend, product, marketing, sales, finance and operations.
• Analyze data to deliver insights for business decisions.

Skills

Python

DBT

Airflow

Data engineering

SaaS metrics

Cross-functional

Tools

Google Cloud Platform

Metabase

Salesforce

Marketo

Intercom

Google Analytics

Job description

OneSignal is a leading omnichannel customer engagement solution, powering personalized customer journeys across mobile and web push notifications, in‑app messaging, SMS, and email. On a mission to democratize customer engagement, we enable businesses to keep their 1.5B monthly active users engaged and up to date by delivering over 1.3T messages a year!

1 in 4 app publishers trust OneSignal to power their customer engagement! And we support companies in 140 countries! Our customers range from startups and small businesses just getting off the ground to established companies such as Live Nation, American Express, Whole Foods, Zynga, Bitcoin.com, and many more.

We’re Series C, venture-backed by SignalFire, Rakuten Ventures, Y Combinator, HubSpot, and BAM Elevate. We offer remote work as the default option in the United States in California, Colorado, Massachusetts, New York, New Jersey, Oregon, Pennsylvania, Texas, Utah and Washington. As well as in the UK, Singapore, and Canada - with plans to expand the locations we support in the future. Some roles are hybrid roles and will be listed as such. We have offices in San Mateo, CA and London, UK, and offer flex seating options for employees to work together in‑person in NY and other areas. Hiring in Singapore is done in partnership with a local EOR, and hiring in Canada is done in partnership with Rippling's EOR.

OneSignal has a lot of the great tech startup qualities you'd expect, but we don't stop there. Our massive scale and small team, emphasis on collaboration, and focus on ownership and personal growth make OneSignal a uniquely great place to work.

About The Team:

The operations team is a highly strategic and analytical team that helps guide and implement strategic initiatives across the company. We are looking for a Data & Analytics specialist to connect and organize our data across the company to drive visibility into performance and strategy across our sales, marketing, product, operations, finance, and engineering efforts. The ideal candidate will have some background in data engineering.

What You'll Do:

• Design, build and maintain business-critical data and distributed systems that will provide real time and reliable data to for all of our go to market tools and internal users
• Connect our production backend / data to business systems including salesforce, marketo, intercom, google analytics, metabase, etc. This can include working with a data warehouse / data lake, organizing large scale data (we send 10 billion notifications a day), and building ETLs to business systems
• Evaluate ways to increase the efficiency of internal data flows and centralize sources of truth
• Innovate, design, and build data systems, services, and tools using GCP (Google Cloud Platform) that scale with OneSignal’s products and business requirements
• Work cross functionally including with the backend engineering team as well as business teams including operations, product, marketing, sales, customer success, support, finance, etc.
• Analyze the data and create data insights and business insights to help move the business as well as assist and empower teams across the company in making data related decisions.
• Build data science / machine learning models using internal and external data sources to identify potential new customers, those who are at risk of churn or those with potential upsell opportunities
• Work with Airflow, DBT, Presto, Hightouch and introduce the latest tools into our technology stack. Potentially, figure out how to incorporate artificial intelligence into our technology stack.

What You'll Bring:

• 6+ years of professional experience in a technical area at a high growth startup is preferred
• Proficiency with Python and experience with DBT and Airflow is a plus
• Self driven and ability to identify problems and implement and identify solutions
• A combination of technical and business acumen. The ideal candidate would have an understanding of SaaS metrics and growth company infrastructure scaling challenges
• Strong interpersonal and communication skills and experience working cross functionally
• The ideal candidate has had experience growing and managing a smaller but high functioning team

The New York and California base salary for this full time position is between $170,000 to $190,000. Your exact starting salary is determined by a number of factors such as your experience, skills, and qualifications. In addition to base salary, we also offer a competitive equity program and comprehensive and inclusive benefits.

Qualities we look for:

• Friendliness & Empathy
• Accountability & Collaboration
• Proactiveness & Urgency
• Growth Mindset & Love of Learning

In keeping with our beliefs and goals, no employee or applicant will face discrimination/harassment based on: race, color, ancestry, national origin, religion, age, gender, marital domestic partner status, sexual orientation, gender identity, disability status, or veteran status. Above and beyond discrimination/harassment based on 'protected categories,' we also strive to prevent other, subtler forms of inappropriate behavior (e.g., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place in our workplace.

Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on OneSignal. Please inform us if you need assistance completing any forms or otherwise participate in the application and/or interview process.