Senior Data Analytics Engineer

BOSTON TRUST WALDEN COMPANY; Atlanta (GA); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive salary

401(k) with employer match

Discretionary paid time off

Medical, dental, and vision plans

Fitness programs

Emotional and mental wellness support

Job summary

BOSTON TRUST WALDEN COMPANY is looking for a Data Analytics Engineer to configure system databases, design scalable analytics solutions, and develop custom reports for software applications. The role requires a strong background in SQL and Power BI, and the ability to work independently on high-visibility projects.

Candidates must have 7+ years of experience in public safety software, excellent communication skills, and a Bachelor's Degree in a relevant field. Benefits include competitive salary, discretionary paid time off, and health insurance.

Qualifications

• 7+ years of experience in public safety software testing, training, and implementation.
• Demonstrated ability to manage high-visibility projects.
• Experience mentoring peers or teams.

Responsibilities

• Develop and maintain data pipelines and analytics solutions.
• Train agencies on reporting tools and capabilities.
• Serve as product subject-matter expert in crime analytics.

Skills

SQL Management Studio

Power BI

Public safety software

Communication skills

Education

Bachelor's Degree in computer science/data analytics

Tools

AI-assisted development tools

Job description

Overview

Axon is seeking a Data Analytics Engineer to configure system databases, design and maintain scalable analytics solutions, and develop custom reports and dashboards for our software applications.

Your Impact

We expect you to work with data engineers, business stakeholders, and customers to deliver visualizations and reporting solutions that are clear, actionable, and tailored to client needs. Your role will also involve training users, creating instructional materials, and providing support during deployment.

What You'll Do

Location: Hybrid in office + up to 50% travel required. Must be within commutable distance to one of our Hub locations: Scottsdale AZ, Seattle WA, Boston MA, Atlanta GA.

Reports to: Director, Data Integration and Architecture.

• Develop and maintain data pipelines, models, and dashboards to support business analytics and reporting needs.
• Partner with public safety client agencies to understand their business processes, organizational needs, and how our products meet digital transformation objectives.
• Configure system databases to prepare the Axon Records and Standards analytics.
• Author and configure Power BI and/or SSMS reports, dashboards, and analytics as needed for our customers.
• Train public safety agencies on Power BI and/or SSMS reporting capabilities in Axon applications.
• Build tools that support clients in managing and navigating their digital transformation journey.
• Create training strategies and plans; develop instructional materials for customer software.
• Use instructional design methodologies and technologies related to reporting and analytics.
• Communicate testing plans, training plans, activities, and outcomes to internal and external stakeholders.
• Partner with Axon Academy on developing eLearning training assets and delivery via our learning management system.
• Collaborate with product engineering teams to assess content, system developments/customizations, update test/final training materials, and provide client updates.
• Serve as a product subject‑matter expert in crime analytics and reporting.
• Optimize data models and queries for performance and efficiency.
• Leverage AI tools (e.g., Cursor, Claude, Gemini) to accelerate SQL query development, dashboard building, and data model optimization.
• Lead complex, multi‑agency analytics implementations end to end with minimal supervision.
• Mentor and provide technical guidance to junior team members.
• Drive best practices for SQL development, dashboard design, template versioning, and data modeling across the team.
• Act as the primary technical SME and escalation point for customer analytics issues.

What You Bring

• 7+ years of experience delivering and/or managing public safety software testing, training, and/or implementation projects.
• Demonstrated ability to operate independently on ambiguous, high‑visibility projects.
• Experience mentoring or technically leading peers.
• Bachelor's Degree or equivalent experience in computer science/data analytics (preferred).
• Proficiency in SQL Management Studio, Power BI, or similar reporting tools.
• Familiarity with AI‑assisted development tools to write, optimize, and troubleshoot SQL queries and build dashboards more efficiently.
• Deep knowledge of public safety crime analysis (preferred).
• Top‑notch communication skills; ability to communicate with both technical and non‑technical audiences.
• Exposure to software development and continuous process improvement processes.
• Proven success in transforming raw content into engaging, compelling learning experiences.
• Ability to write clear copy, instructions, and messages for both internal and external audiences, including audio and video scripts.
• Must pass a CJIS background check and maintain confidentiality of highly sensitive information.

Benefits

• Competitive salary and 401(k) with employer match.
• Discretionary paid time off.
• Paid parental leave for all.
• Medical, dental, and vision plans.
• Fitness programs.
• Emotional and mental wellness support.
• Learning and development programs.
• Snacks in our offices.

Benefits listed herein may vary depending on the nature of your employment and the location where you work.

Important Notes

The above job description is not intended as, nor should it be construed as, an exhaustive list of duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.

Some roles may also require legal eligibility to work in a firearms environment.

Equal Opportunity & EEO

We are an equal‑opportunity employer that promotes justice, advances equity, values diversity, and fosters inclusion. We are committed to hiring the best talent regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws. If you have a disability or special need requiring assistance during the application or recruiting process, please email [e-mail]. We will respond to accommodation inquiries only; other emails will not receive a reply.

Phishing Alert

Axon will never ask you to pay for any part of the hiring process, including training, equipment, or background checks. We do not make job offers via text message, WhatsApp, or instant messaging platforms without a formal interview process. All legitimate job openings are listed on our official careers page at https://www.axon.com/careers. If you receive a suspicious offer or outreach from an email address that is not @axon.com, or you are asked for sensitive personal information (bank details, social security number) early, please ignore the message and report it to [e-mail].