Senior Data Analyst, Health Operations (MSO)

Apple Inc.; Santa Clara (CA); Hybrid; USD 175,500 - 263,800; Full time

Benefits offered by this job

Comprehensive medical and dental cover

Retirement benefits

Discounted Apple products and services

Education reimbursement including TU

Relocation support

Job summary

Apple Inc. seeks a Senior Data Analyst for Health Operations (MSO) in Cupertino, California. You will own analytical frameworks, metrics, and reporting to tell the story of performance and direction.

You will partner with clinical, operational, product, and engineering teams to translate data into actionable insights to shape service launches. This high-impact role requires building scalable data solutions, influencing stakeholders, and setting analytics standards for a world-class healthcare

Qualifications

• Must have bachelor’s degree in statistics, data science, biostatistics, healthcare, operations research, or related field.
• 7+ years of experience in business insights, data analytics, or a strategy & analytics role; at least 2 years in a lead/senior IC capacity.
• Experience developing KPIs or operational metrics and documenting definitions and calculations.
• Ability to influence clinical and operational stakeholders and drive cross-functional alignment.
• Translate complex business problems into structured analytical frameworks and actionable recommendations.
• Strong SQL; Python or equivalent scripting for data analysis; ability to communicate to technical and non-technical audiences.
• Proficiency with data visualization tools such as Tableau or AWS QuickSight; experience presenting to executives.
• Ability to be onsite; this role is a hybrid, in-person position.

Responsibilities

• Own the design, development, and ongoing governance of analytical frameworks and KPI systems for health operations.
• Conduct deep quantitative analyses and translate findings into data-driven recommendations for business strategy.
• Serve as the primary analytical partner to health operations leadership; define goals and monitor performance.
• Develop scalable reporting and establish reporting foundations for new service launches.
• Define and champion analytics standards and best practices across the team.
• Collaborate with analytics engineering to ensure scalable, well-documented data foundations.

Skills

Stakeholder influence

Communication

Data storytelling

Presenting to executives

Education

Bachelor's degree in Statistics, Data Science, Biostatistics, Healthcare, Operations Research, or related field

Tools

SQL

Python

Tableau

AWS QuickSight

Job description

Senior Data Analyst, Health Operations (MSO)

Cupertino, California, United States Software and Services

Our ever-evolving suite of Heath and Wellness products for iPhone and Watch are helping our users live more active, healthier lives. Be ready to make something great when you come here. Dynamic, inspiring people and innovative, industry-defining technologies are the norm at Apple. The people who work here have reinvented and defined entire industries with our products and services. The same dedication to innovation also applies to our business practices - strengthening our commitment to leave the world better than we found it.Imagine what you can do here. AC Wellness Network LLC is a subsidiary of Apple Inc. and is an exclusive management services organization (MSO) for AC Wellness, a dedicated independent medical group that serves Apple Wellness Centers in Santa Clara Valley and digitally, across the US. Our mission is to deliver the world’s best healthcare experiences for Apple employees and their families.

Description

We are seeking a senior individual contributor at the intersection of deep analytical work and strategic business insight. In this role, you will own the analytical frameworks, metrics, and reporting that tell the story of how the business is performing and where it is headed. You bring the rare ability to build rigorous, scalable data solutions and translate what they reveal into forward-looking insights that influence how clinical and operational leaders plan, invest, and act. If you believe that the most powerful analytics isn't just about answering questions, it's about shaping the questions worth asking this role was built for you.You will own the design and build of business reporting from the ground up for launch of new services. You will partner closely with clinical, operational, product, and engineering teams to define how the service measures success and to translate complex data into insights that drive real decisions. Beyond the immediate launch scope, this person will serve as a leader within the analytics function setting standards, helping shape what a world-class healthcare analytics team looks like at scale, and operating with a high degree of autonomy. This is a high-impact role for someone who brings deep craft in data and visualization, strong executive presence, and the drive to do their best work in a mission-driven environment.

Responsibilities

• Own the design, development, and ongoing governance of analytical frameworks and KPI systems for health operations, defining what the business measures, how it measures it, and building the reporting infrastructure that makes those metrics actionable across operational teams.
• Serve as both the analytical engine and strategic insight partner conducting deep quantitative analyses to surface the trends that matter most, and translating those findings into clear narratives and data-driven recommendations that directly influence business strategy.
• Serve as the primary analytical partner to health operations leadership partnering to define goals, pressure-test assumptions, monitor performance against plan, and proactively surface risks and opportunities before they become issues.
• Develop scalable reporting including establishing the reporting foundation for new service and feature launches.
• Define and champion analytics standards and best practices across the team, driving scale, efficiency, and consistency in how data is delivered.
• Partner with analytics engineering to ensure reporting infrastructure is built on a scalable, well-documented data foundation ensuring solutions are structured for self-serve access and trusted across the organization as a single source of truth.

Minimum Qualifications

• Bachelor's Degree in Statistics, Data Science, Biostatistics, Business, Healthcare, Operations Research, or a related field.
• 7+ years of experience in business insights, data analytics, or a strategy & analytics role with at least 2 years in a lead or senior individual contributor capacity.
• Experience contributing to the development of KPIs or operational metrics including working with stakeholders to document definitions, validate calculation logic, and maintain consistency in reporting over time.
• Demonstrated ability to influence clinical and operational stakeholders and drive cross-functional alignment without direct authority.
• Proven ability to translate complex, ambiguous business problems into structured analytical frameworks and actionable recommendations.
• Strong SQL proficiency and experience with Python or equivalent scripting for data analysis paired with the ability to communicate findings clearly to both technical and non-technical audiences.
• Proficiency with data visualization tools such as Tableau or AWS QuickSight for analysis, insight synthesis, data product delivery, and executive presentations.
• Ability to be onsite; this role is a hybrid, in-person position

Preferred Qualifications

• Business insights, data visualization, analytics, or reporting experience preferably in a healthcare delivery setting.
• Deep business acumen with the ability to rapidly understand health operational workflows, clinical program performance, and patient experience drivers and apply that context to build strategically meaningful analyses.
• Experience building analytics capabilities in early-stage or launch contexts designing business reporting and insight frameworks from zero to one.
• Familiarity with KPI and performance management frameworks such as OKRs or operational scorecards, and an interest in how data infrastructure supports tracking and accountability at scale.
• Background in health operations, clinical operations, or healthcare delivery analytics with an understanding of how patient experience, clinical quality, care utilization, and operational efficiency metrics work together to shape care outcomes.
• Familiarity with cloud-based data platforms (AWS preferred) and an interest in how AI and analytics techniques can enhance healthcare analytics workflows and accelerate clinical and operational decision-making.
• Demonstrated experience leading analytics efforts across cross-functional teams, with the ability to set direction and influence clinical and business decisions.
• Superb communication, social, and presentation skills with meticulous attention to detail.

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $175,500 and $263,800, and your base pay will depend on your skills, qualifications, experience, and location.

• Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan.
• You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation.
• Learn more about Apple Benefits
• Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant

At Apple, we believe accessibility is a fundamental human right. You’ll find that idea reflected in everything here — in our culture, our benefits and our digital tools. By welcoming as many perspectives as possible, we help you build a career where you feel like you belong.

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Apple accepts applications to this posting on an ongoing basis.