Senior Data Analyst, Clinic Operations

Freddie Mac; United States; Remote; USD 115,000 - 130,000; Full time

Job summary

Freddie Mac is seeking an experienced Data Analyst to enhance collaboration between product and clinical teams. This role demands proficiency in SQL, data visualization, and strategic partnership with senior leadership to drive data-driven solutions in the healthcare context.

Benefits

Health insurance

Life insurance

Retirement benefits

Paid time off

Equity program

Qualifications

• 5+ years of experience using SQL in production environments.
• 3 years in embedded operational or product analytics.
• 4 years presenting data-driven analyses to senior executives.

Responsibilities

• Partner with senior leaders across operations, product, and clinical teams to transform data into strategy.
• Support clinical operations teams with data to create member-centric experiences.
• Build compelling visualizations and dashboards to support decision-making.

Skills

SQL

Data modeling

Analytics best practices

Data visualization

Collaboration

Education

Bachelor's degree

Tools

Looker

Job description

Job Description:

About the Role:

We are seeking a curious, experienced Data Analyst to bridge between product, clinical, and operational teams. This analyst will be directly embedded on operational and product teams for close collaboration with other technical and clinical experts.

The analytics team's mission is to empower Cityblock with trustworthy data insights, intuitive and reliable tools, and deep data domain expertise in support of our mission to radically improve the health of marginalized communities at scale.
To succeed in this role, a candidate should have a strong sense of curiosity, a propensity towards action, and a desire to work in agile teams. In this role, you should feel comfortable working with and advising experienced business executives, technical stakeholders, engineers, product managers, and clinical teams. This analyst will act as a technical mentor and leader across the analytics team to assist with code reviews, question design, and stakeholder management. This analyst will find themself supporting operational leaders to build workflow reporting, identify cost savings, designing new pipelines with data engineers, and create new analytics tools to solve complex operational problems.
You might be a good fit for this role if you get excited about diving headfirst into challenging problems, untangling complex healthcare data, and creating new ways to communicate findings across diverse audiences. A sense of curiosity, a desire to learn new skills, and flexibility in a fast-moving organization are essential.
Do you have a passion for healthcare data? Advising executives with data-driven solutions? Learning new skills? Working with and for folks from all backgrounds and identities? If so, we want to hear from you!

Responsibilities:

• Partner with senior leaders across operations, product, and clinical teams to transform data into strategy and business needs into analytics solutions
• Support clinical operations teams with data to efficiently use our resources and create member-centric experiences
• Measure and categorize a wide range of clinical to social care interactions with members in a meaningful series of transformational tables and marts
• Own and grow dbt infrastructure to support scheduling, provider utilization, clinical appointments, and non-clinical social interactions while utilizing development best practices
• Create new data pipelines along with a team of engineers
• Build compelling visualizations and dashboards to support decision-making
• Collaborate with other data analysts on shared infrastructure and cross-functional deliverables

Requirements:

• Bachelor's degree
• 5+ years of experience using SQL in production environments (BigQuery preferred), with fluency in writing performant, maintainable queries and a strong understanding of data modeling, testing, and analytics best practices
• 3 year experience in embedded operational or product analytics
• 4 years of experience in presenting data-driven analyses, insights, and recommendations to senior executives and large groups
• 4 years of team-based analytics work experience with cross-functional stakeholders
• A high degree of proficiency with at least one BI tool (Looker preferred), including experience with visualization best practices

We take into account an individual's qualifications, skillset, and experience in determining final salary. This role is eligible for health insurance, life insurance, retirement benefits, participation in the company's equity program, paid time off, including vacation and sick leave. The actual offer will be at the company's sole discretion and determined by relevant business considerations, including the final candidate's qualifications, years of experience, skillset, and geographic location. The expected salary range for this position is:

$115,000 - $130,000 Annually

Cityblock values diversity as a core tenet of the work we do and the populations we serve. We are an equal opportunity employer, indiscriminate of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information, or any other protected characteristic.

We do not accept unsolicited resumes from outside recruiters/placement agencies. Cityblock will not pay fees associated with resumes presented through unsolicited means.

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