Senior Data Analyst, Baseball Data Platform

SupportFinity™; San Francisco (CA); On-site; USD 120,000 - 140,000; Full time

Benefits offered by this job

Competitive Benefits Package

Company 401K Contribution

Paid Time Off and Holidays

Paid Parental Leave

Access to Free Tickets to Baseball Games & MLB.TV

Discounts at MLB Store | MLBShop.com

Employee Assistance Programs (EAP)

Onsite/Online Training & Development Programs

Tuition Reimbursement

Disability Benefits (short term and long term)

Life and Accidental Death Insurance

Pet Insurance

Job summary

SupportFinity™ in San Francisco is looking for a Senior Data Analyst to join their Baseball Data Platform team. The role involves investigating data quality issues, collaborating with various teams, and delivering insights from data. Ideal candidates will have 5+ years of relevant experience and strong SQL skills.

The position offers a competitive salary between $120,000 and $140,000 plus bonuses and a range of perks including a 401K, paid parental leave, and access to free baseball tickets.

Qualifications

• 5+ years of experience with data related to baseball.
• Experience communicating professionally in a customer support role with technical and non-technical users.
• Substantive knowledge of SQL or similar database querying experience.
• Experience using R and/or Python for data analysis in a professional setting.

Responsibilities

• Investigate potential data quality issues both proactively and responsively.
• Lead large data initiatives focused on strategic R&D goals.
• Implement high impact process changes based on internal operations data.
• Define and enforce high standards for data documentation and code review.
• Build optimized queries and present findings to MLB and Club personnel.

Skills

Data related to baseball

Customer support communication

Critical thinking

SQL

R or Python for data analysis

Data visualization software

Baseball tracking systems knowledge

Data pipeline tools

Job description

Senior Data Analyst, Baseball Data Platform

Major League Baseball (MLB) – Posted Mar 13, Full-time

Our Baseball Data Platform team is looking for a Senior Data Analyst. The vision of the team is to capture the story of baseball through its data. As a Senior Data Analyst at MLB, you will fulfill that vision with play-by-play and Statcast tracking data by supporting our customers, tracking and improving data quality, and leveraging data to deliver insights. You will partner closely with world-class software engineers, data scientists, and subject matter experts with the sports’ richest and most robust data at your fingertips.

Responsibilities

• Investigate potential data quality issues both proactively and responsively
• Lead large data initiatives focused on strategic R&D goals, including increasing the scalability of alerting and resolving outlier data
• Implement high impact process changes with our support team based on internal operations data and logging
• Achieve comprehensive expertise in Baseball Data Platform. This includes knowing the schema, data lineage, and optimal usage patterns of all critical tables (e.g., pitch-by-pitch data, tracking data, weather data, etc.)
• Respond directly to inquiries from MLB clubs, broadcasters, and MLB leadership
• Define and enforce high standards for data documentation, code review, and statistical best practices within the R&D data team
• Build optimized queries and statistical reports/models, as appropriate, to identify and detect trends and present findings to MLB and Club personnel
• Design and produce reports delivering insights
• Collaborate with the Statcast engineering, product, data science, and content teams to produce the next generation of storytelling metrics
• Manage user accounts, permissions, and security protocols across key systems, ensuring compliance and data security standards are met
• Test/validate new data and metrics, and contribute input to their development
• Serve as the team's go-to resource for complex data problems. This involves assisting teammates with debugging inefficient queries, locating obscure data points, and understanding nuanced data definitions.

Qualifications & Skills

• 5+ years of experience with data related to baseball
• Experience communicating professionally in a customer support role with technical and non-technical users
• Critical thinking skills and the ability to apply analytical insights to create positive change
• Self-motivated to seek out previously unidentified problems, resolve, and then scale them
• Highly collaborative in nature and team-oriented
• Proactive communicator with internal and external stakeholders
• Substantive knowledge of SQL or similar database querying experience
• Experience using R and/or Python for data analysis in a professional setting
• Knowledge of data visualization software like Looker or Tableau preferred
• Familiarity with baseball tracking systems, especially Statcast, is preferred
• Familiarity with data pipeline tools and best practices for scheduled processing and ETL/ELT is a plus
• Ability and desire to travel at times for baseball events and team meetings
• A love of baseball!

Salary Range: $120,000 - $140,000 (Base Salary) + Bonus

Perks & Benefits

• Competitive Benefits Package
• Company 401K Contribution
• Paid Time Off and Holidays
• Paid Parental Leave
• Access to Free Tickets to Baseball Games & MLB.TV
• Discounts at MLB Store | MLBShop.com
• Employee Assistance Programs (EAP)
• Onsite/Online Training & Development Programs
• Tuition Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Pet Insurance