Senior DAS & Private LTE Engineer | Level-3 Lead

Black Box; Plano (TX); On-site; USD 120,000 - 160,000; Full time

Job summary

Black Box is seeking a Senior DAS Support Engineer to act as the Level 3 escalation point for DAS and in-building wireless environments across healthcare and enterprise deployments. You will provide hands-on support for multi-vendor DAS and private LTE/CBRS platforms, driving complex incident resolution and reliability improvements.

You will lead diagnosis, implementation, validation, and closure, coordinating with customers, OEMs, carriers, and field teams while adhering to change-control and

Qualifications

• Bachelor's degree in Electrical Engineering, Telecommunications, or related field.
• Experience across multi-OEM DAS platforms.
• Strong RF engineering knowledge and LTE/5G in-building systems.
• Experience with ITIL-based incident, problem, and change management.

Responsibilities

• Provide Level 3 escalation support for complex DAS incidents across platforms.
• Diagnose faults involving RF performance, fiber/coax, hardware, and software.
• Lead maintenance activities and change-control processes.
• Coordinate with OEMs, carriers, and field teams during troubleshooting and upgrades.
• Produce root cause analyses and after-action reports.

Skills

DAS Expertise

RF Engineering

LTE/5G

Incident Management

Remote Coordination

Fault Diagnosis

Education

Bachelor's degree in Electrical Engineering or Telecommunications

Tools

Anritsu Site Master

iBwave

ServiceNow

NetBox

Fiber Testing Tools

Job description

Black Box is seeking a Senior DAS Support Engineer to act as the Level 3 escalation point for DAS and in-building wireless environments across healthcare and enterprise deployments. You will provide hands-on support for multi-vendor DAS and private LTE/CBRS platforms, driving complex incident resolution and reliability improvements.

You will lead diagnosis, implementation, validation, and closure, coordinating with customers, OEMs, carriers, and field teams while adhering to change-control and