Senior D365 F&O Implementation & Support Lead

BDO USA, LLP; Akron (OH); On-site; USD 127,000 - 189,000; Full time

Benefits offered by this job

ESOP

Total Rewards benefits

Job summary

BDO Digital, LLC., a subsidiary of BDO USA, P.C., seeks a manager to join the Enterprise Business Applications (EBA) team. You will drive discovery, requirements, process documentation, configuration, and implementation management of ERP/CRM/HCM and related business applications for clients across finance, manufacturing, sales, and service.

The role focuses on strategy, design, consulting, and program management, with up to 25% travel and opportunity to mentor junior consultants in a

Qualifications

• Bachelor's Degree and 6+ years of ERP experience, or High School Diploma with 7+ years ERP experience.
• 6+ years of business process analysis and/or business application experience.
• Some client-facing consulting experience preferred.

Responsibilities

• Participates in defining needs for existing and new EBA solutions.
• Documents existing enterprise business applications and related processes.
• Identifies inefficiencies and critical differentiating requirements.
• Envisions future state options and creates evaluation scorecards.
• Performs functional solution design for ERP/HCM/CRM contexts.
• Gains understanding of client needs and proposes business value solutions.
• Supports and manages aspects of ERP/CRM/HCM implementations and project milestones.
• Provides post-go-live support and configuration guidance.

Skills

Business analysis

Requirements gathering

ERP/CRM knowledge

Stakeholder communication

Project management

Education

Bachelor's Degree + 6+ yrs ERP exp

High School Diploma + 7+ yrs ERP exp

Tools

Microsoft Dynamics 365

Salesforce

NetSuite

SharePoint

Job description

BDO Digital, LLC., a subsidiary of BDO USA, P.C., seeks a manager to join the Enterprise Business Applications (EBA) team. You will drive discovery, requirements, process documentation, configuration, and implementation management of ERP/CRM/HCM and related business applications for clients across finance, manufacturing, sales, and service.

The role focuses on strategy, design, consulting, and program management, with up to 25% travel and opportunity to mentor junior consultants in a