Senior Cyber Operations Lead—Critical Harm & Risk

Openai; United States; Hybrid; USD 180,000 - 240,000; Full time

Benefits offered by this job

Relocation assistance

Hybrid work model

Job summary

The company is seeking a senior cybersecurity and cyber intelligence practitioner who also leads operations, sets strategy, and manages people. You will shape cyber judgments, operating models, SOPs, and automation strategies while building a high-performing team and partnering with vendors and stakeholders.

The role combines senior individual-contributor depth with direct people-management accountability, with a hybrid work model based in San Francisco and relocation support for new hires.

Qualifications

• 8+ years in cybersecurity, cyber intelligence, threat intel, incident response, security research, or related field
• 4+ years of leading teams
• Experience building/scaling cyber operations or abuse-prevention capabilities
• Strong cyber judgment and ability to reason about threats and abuse patterns
• Ability to translate strategy into execution with structured programs

Responsibilities

• Set the strategic direction for Cyber Operations and translate priorities into operating model, roadmaps, SOPs, escalation paths, and safety strategies
• Serve as senior cybersecurity and cyber intelligence expert for high-risk decisions across products and surfaces
• Build trust and align cross-functional teams, turning ambiguity into actionable plans and governance
• Develop and maintain reviewer programs, QA systems, escalation workflows, and vendor/BPO partnerships
• Own operational health: queue coverage, reviewer productivity, quality metrics, SLA adherence, and performance gaps

Skills

Cybersecurity leadership

Cyber intelligence

People management

Operations strategy

Automation mindset

Executive presentation

Stakeholder management

Job description

The company is seeking a senior cybersecurity and cyber intelligence practitioner who also leads operations, sets strategy, and manages people. You will shape cyber judgments, operating models, SOPs, and automation strategies while building a high-performing team and partnering with vendors and stakeholders.

The role combines senior individual-contributor depth with direct people-management accountability, with a hybrid work model based in San Francisco and relocation support for new hires.