Senior Cyber Defense Incident Responder

AIG; Charlotte (NC); On-site; USD 140,000 - 190,000; Full time

Benefits offered by this job

Total Rewards Program

In-person collaboration

Career development

Job summary

AIG is seeking a senior Cyber Incident Response professional to serve as a high-level escalation point for threats, guiding investigations and remediation across a global, cloud-based environment. You will mentor analysts, shape playbooks, and advance automated security capabilities.

Ideal candidates bring 7+ years in cyber security with strong operations experience, excellent communication, and a track record of cross-team collaboration with IT, engineering, and business units.

Qualifications

• 7+ years in Cyber or Information Security with 5+ years in Cyber Security Operations or Incident Response.
• Experience in large, complex enterprises; insurance/financial services exposure preferred.
• Strong communication and leadership; ability to mentor analysts and drive security improvements.

Responsibilities

• Lead complex incident investigations as a senior technical escalation resource.
• Drive threat hunting, detection engineering, and security automation initiatives.
• Advance AI and agentic security capabilities within Security Operations.
• Build and maintain runbooks for global, cloud-based environments.

Skills

Cyber Security Operations

Incident Response

Threat Hunting

Detection Engineering

Education

Bachelor's degree or equivalent

Tools

SIEM

SOAR

Job description

Reporting directly to the firm’s Cyber Incident Response Director, the successful candidate will serve as a senior technical escalation point for cyber incidents, using expertise in threat analysis, forensic investigations, detection engineering, and incident response to identify, contain, and remediate threats. They will collaborate with incident response, cyber threat intelligence, engineering, and business teams to strengthen AIG’s security posture.

This role will also help advance security capabilities through automation, SIEM and SOAR use cases, threat hunting, and AI-driven security solutions. The ideal candidate brings strong technical expertise, sound judgement, clear communication skills, and the ability to mentor analysts, establish best practices, and drive security improvements across teams.

Major Job Responsibilities:

• Leading complex incident investigations and serving as a senior technical escalation resource.
• Driving threat hunting, detection engineering, and security automation initiatives.
• Advancing AI and agentic security capabilities within Security Operations.
• Build and maintain runbooks to ensure operational readiness in a global, cloud-based environment
• Developing and improving SIEM, SOAR, and monitoring use cases.
• Partnering with stakeholders across technology, business, and security teams.
• Mentoring Tier 1 and Tier 2 analysts while promoting operational excellence.
• Identifying opportunities to improve security effectiveness through metrics, process optimization, and innovation.

Requirements:

• At least 7+ years of overall experience in Cyber or Information Security, consisting of a minimum of 5+ years’ recent experience in Cyber Security Operations or Cyber Incident Response
• Experience working in complex enterprises and global organizations. Insurance and financial services experience strongly encouraged.
• Strong Information Technology technical skills, with experience in coordination of technical teams and individual resources
• Able to work in high pressure environments, managing multiple workstreams simultaneously, both technical and non-technical
• Confident to command and instruct a variety of technical and non-technical stakeholders of all management levels
• Expertise in various types of cyber-attacks and Cyber Incident Handling
• An understanding of cyber security operations processes, procedures, guidelines and solutions, including practical experience of cyber kill chain principles
• Bachelor’s degree or equivalent practical experience is preferred.
• Excellent communication skills and the ability to collaborate effectively with cross-functional teams
• Proactive and self-motivated with the ability to work independently and manage multiple tasks simultaneously

#LI-PS1

At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of inclusion

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to [e-mail].

Functional Area:

IT - Information Technology

AIG Employee Services, Inc.