Senior CX Training Architect

Honeywell; Portland (OR); Hybrid; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical, Vision, Dental, Mental Health benefits

Paid Vacation

401k Plan/Retirement Benefits

Career Growth opportunities

Professional Development support

Job summary

Honeywell is seeking a Cx Training Professional in Portland, OR to enhance customer experience training initiatives. This role involves designing and delivering training programs, collaborating with teams, and contributing to strategic decision-making. Qualified candidates should have 6 years of experience in customer experience training and a relevant Bachelor's degree, with an emphasis on strong communication skills and an analytical mindset. Benefits include medical coverage, retirement plans, and opportunities for professional development.

Qualifications

• 6 years of experience in customer experience training.
• Proven track record in designing and delivering training programs.
• Ability to develop training materials and resources.

Responsibilities

• Assist in developing customer experience training strategy.
• Design comprehensive training programs to enhance product knowledge.
• Collaborate with teams to identify training needs.

Skills

Customer experience training expertise

Instructional design principles

Analytical mindset

Strong communication skills

Teamwork and collaboration

Education

Bachelor's degree in Business Administration or related field

Master's degree or MBA

Job description

Honeywell is seeking a Cx Training Professional in Portland, OR to enhance customer experience training initiatives. This role involves designing and delivering training programs, collaborating with teams, and contributing to strategic decision-making. Qualified candidates should have 6 years of experience in customer experience training and a relevant Bachelor's degree, with an emphasis on strong communication skills and an analytical mindset. Benefits include medical coverage, retirement plans, and opportunities for professional development.