Senior Customer Technical Program Manager - AI Datacenter

2100 NVIDIA USA; Santa Clara (CA); On-site; USD 168,000 - 258,750; Full time

Benefits offered by this job

Equity

Benefits

Job summary

2100 NVIDIA USA in Santa Clara is seeking an experienced program manager to lead strategic technical programs with Cloud Service Providers. You will engage directly with customers to drive the deployment of cutting-edge AI infrastructure, managing complex, large-scale data center projects.

The ideal candidate should have over 8 years of experience, a Bachelor's degree in Computer Science or Engineering, and strong leadership skills in global environments. Expected salary ranges from $168,000 to $258,750 based on level and experience, along with equity and benefits.

Qualifications

• 8+ years of experience managing programs/projects involving customer interaction.
• Strong leadership skills in matrixed environments.
• Track record of managing complex, large-scale data center projects.

Responsibilities

• Lead execution and technical engagement with Cloud Service Providers.
• Ensure reliable assembly of AI infrastructure platforms.
• Communicate program status to senior leadership.

Skills

Program/project management

Leadership in global environments

Technical direction on server systems

Customer facing experience

Education

Bachelor's degree in Computer Science or Engineering

Job description

At NVIDIA, we are at the forefront of AI and accelerated computing, redefining the world's largest industries and creating a profound impact on society. As part of the Customer Program Management Team, you will lead strategic technical programs with Cloud Service Providers (CSPs), driving the deployment of NVIDIA’s innovative AI infrastructure. This role offers a groundbreaking opportunity to work with brand-new technologies, such as the powerful NVIDIA GB300 NVL72 platform, delivering unmatched data center-scale performance.

What you'll be doing:

• Leading execution and technical engagement directly with CSPs and their ODM/OEM partners.
• Integrating datacenter tools and operationalizing processes for AI factory build‑out, resolving any blocking issues to keep projects on track.
• Ensuring reliable assembly of groundbreaking AI infrastructure platforms by working closely with CSP’s ODMs or OEMs to meet specified metrics and schedules.
• Assembling and guiding cross‑functional teams, ensuring alignment and execution excellence.
• Providing technical direction on server system building in collaboration with subject matter experts, and managing project timelines by proactively resolving blockers.
• Ensure timely delivery of customer‑specific features and production deployment.
• Communicate program status, risks, and insights to senior leadership.

What we need to see:

• Demonstrated experience in program/project management involving direct interaction with customers.
• 8+ years of experience managing programs and projects involving direct engagement with customers.
• Strong leadership skills in global, matrixed environments.
• Bachelor’s degree or equivalent experience in Computer Science, Engineering, or a related field.
• A solid track record of successfully managing complex, large‑scale data center projects.
• A willingness to continue learning new skills and growing capabilities as NVIDIA ventures into new markets.

Ways to stand out from the crowd:

• Strong customer facing experience
• Deep experience leading technical programs for CSPs.
• Hands‑on expertise in large‑scale compute server build and deployment.
• Strong cross‑functional teamwork across globally distributed teams.

Your base salary will be determined based on your location, experience, and the pay of employees in similar positions. The base salary range is 168,000 USD - 258,750 USD for Level 4, and 200,000 USD - 322,000 USD for Level 5.

You will also be eligible for equity and benefits.

NVIDIA is committed to fostering an inclusive work environment and proud to be an equal opportunity employer. As we highly value diversity in our current and future employees, we do not discriminate (including in our hiring and promotion practices) on the basis of race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law.