Senior Customer Service Lead – Front Line

Spotless Brands LLC; Chandler (AZ); On-site; USD 30,000 - 45,000; Full time

Job summary

A convenience store chain is looking for a Lead Customer Service Representative in Chandler, AZ. This role involves providing exceptional customer service, assisting in training new employees, and supporting operational standards. Candidates should have at least a high school diploma and prior experience in a customer service environment. The position may be full-time or part-time, offering flexibility in scheduling to accommodate different needs within the team.

Qualifications

• Minimum of 6 months’ experience in a convenience store or similar customer service environment.
• Proven track record of reliability and strong performance as a CSR.
• Ability to pass legally required certifications for selling restricted items.

Responsibilities

• Provide prompt and courteous customer service to all guests.
• Assist with resolving customer concerns efficiently.
• Monitor inventory levels and restock shelves as needed.

Skills

Strong customer service

Interpersonal communication

Dependability

Problem-solving

Attention to detail

Education

High School Diploma or equivalent

Tools

Point-of-sale (POS) system

Job description

A convenience store chain is looking for a Lead Customer Service Representative in Chandler, AZ. This role involves providing exceptional customer service, assisting in training new employees, and supporting operational standards. Candidates should have at least a high school diploma and prior experience in a customer service environment. The position may be full-time or part-time, offering flexibility in scheduling to accommodate different needs within the team.