Senior Customer Quality Engineer

mksinst; United States; Remote; USD 110,000 - 140,000; Full time

Benefits offered by this job

Private health insurance

Life insurance

Wellness program

Mental health support

Yoga

Vacation allowance

Training and language courses

Ergonomic office with modern setup

Team events

Anniversary bonus

Referral bonus

Job summary

mksinst seeks a Release Quality Engineer to own the release gate for customer software deliveries, coordinating across support and engineering to validate readiness before updates reach production environments.

You will build automated checks, define acceptance criteria, track defects, and translate customer deployment lessons into preventive tests while coaching teams on testability and self-validation.

Qualifications

• Requires a technical degree or equivalent professional experience.
• At least five years in software quality assurance, especially test automation and release validation.
• Experience owning release quality gates and independently assessing readiness.
• Strong Python skills for automation and validation tools.
• Experience building CI/CD-based testing solutions (e.g., GitLab CI).
• Knowledge of regression, risk-based, integration, system, and release testing methods.

Responsibilities

• Define and execute release validation for project designs and modification requests, making go/no-go decisions against documented quality criteria.
• Build and maintain automated checks for configurations, standards compliance, master-project comparisons, and regression behavior in emulated environments.
• Set acceptance criteria, test strategies, quality metrics, and completion standards with field services and customer success teams.
• Track defects and their resolution, keeping test evidence linked to requirements, defects, and changes in the relevant test and issue-management systems.
• Investigate customer-site problems and turn recurring failure patterns into tests and preventive controls.
• Report release readiness and quality trends, and coach engineers on testability and self-validation.

Skills

Python

Test automation

Release governance

CI/CD

GitLab CI

Quality assurance

Defect tracking

Tools

GitLab CI

TestRail

Jira

Job description

Role overview

Own the release quality gate for customer software deliveries, assessing readiness before updates reach production environments. Working across customer-facing support and engineering teams, you will build automated validation, make independent release decisions, and use lessons from customer deployments to prevent recurring defects.

Responsibilities

• Define and execute release validation for project designs and modification requests, making go/no-go decisions against documented quality criteria.
• Build and maintain automated checks for configurations, standards compliance, master-project comparisons, and regression behavior in emulated environments.
• Set acceptance criteria, test strategies, quality metrics, and completion standards with field services and customer success teams.
• Track defects and their resolution, keeping test evidence linked to requirements, defects, and changes in the relevant test and issue-management systems.
• Investigate customer-site problems and turn recurring failure patterns into tests and preventive controls.
• Report release readiness and quality trends, and coach engineers on testability and self-validation.

Requirements

• A technical degree or equivalent professional experience.
• At least five years in software quality assurance, especially test automation and release validation.
• Experience owning release quality gates and independently assessing readiness.
• Strong Python skills for automation and validation tools.
• Experience building CI/CD-based testing solutions, such as with GitLab CI or a comparable platform.
• Knowledge of regression, risk-based, integration, system, and release testing methods.

Nice to have

The role involves applying AI-assisted techniques to test generation, documentation and configuration review, log analysis, and process improvement, with human oversight. Familiarity with configuration-driven industrial software and tools such as TestRail and Jira is relevant to the described workflow.

Benefits and work setup

• private health and life insurance
• a wellness program
• mental health support
• yoga
• vacation allowance
• training and language courses
• a modern office with ergonomic workstations
• team events
• an anniversary bonus
• a referral bonus