Senior Customer Insights & Analytics Analyst

Kum & Go; Salt Lake City (UT); On-site; USD 75,000 - 85,000; Full time

Benefits offered by this job

Full Health, Dental, and Vision Packages

In-Store and Fuel Discounts

401K with company match

Annual incentive bonus program

Profit Sharing

Comprehensive Paid Time-Off Policy

Job summary

A retail company is looking for a Customer Research Statistical Analyst 2 to support strategic decision-making through advanced analytics. In this role, you'll analyze customer behavior and provide insights to enhance the customer experience and drive engagement. The ideal candidate will have 3+ years in quantitative analysis, strong skills in SQL and R or Python, and experience with visualization tools like Tableau. This role offers a competitive salary range of $75,000–$85,000, plus benefits including health packages and retirement plans.

Qualifications

• 3+ years of experience in statistical or advanced quantitative analysis.
• Hands-on expertise with SQL and R or Python.
• Experience with data visualization tools like Tableau or Power BI.
• Proficiency in A/B and multivariate testing frameworks.
• Strong data storytelling skills.

Responsibilities

• Translate complex customer datasets into actionable insights.
• Serve as a strategic advisor to leadership.
• Lead analysis of multi-source customer data.
• Develop dashboards and KPIs to communicate performance.
• Analyze survey data and recommend improvements.

Skills

Statistical analysis

SQL

R or Python

Data visualization

Reporting

Communication

Problem-solving

Tools

Tableau

Power BI

Excel

Job description

A retail company is looking for a Customer Research Statistical Analyst 2 to support strategic decision-making through advanced analytics. In this role, you'll analyze customer behavior and provide insights to enhance the customer experience and drive engagement. The ideal candidate will have 3+ years in quantitative analysis, strong skills in SQL and R or Python, and experience with visualization tools like Tableau. This role offers a competitive salary range of $75,000–$85,000, plus benefits including health packages and retirement plans.