Senior Customer Engineer - LATAM

Ladders; United States; Teletrabalho; USD 110 000 - 130 000; Tempo integral

Resumo da oferta

Ladders is seeking a Senior Customer Engineer - LATAM to join a leader in IT. You will act as a trusted technical partner to prospects and customers across LATAM, translating data architecture needs into clear business value.

You will collaborate with Account Executives, technical stakeholders, and post-sales teams to guide proof-of-concept efforts and support revenue growth. Fluency in Spanish and English is essential for success in this customer-facing role.

Qualificações

• Fluency in Spanish and English is required.

Responsabilidades

• Serve as a trusted technical advisor for prospects on data architecture and business outcomes.
• Communicate effectively at all organizational levels to influence buying decisions.
• Bridge the gap between technical and business stakeholders during proof-of-concept phases.
• Share best practices and technical guidance during customer engagements.
• Partner with Account Executives to drive revenue growth and customer success.
• Collaborate with post-sales teams to ensure value propositions are realized after the sale.
• Develop relationships and understand the needs of technical stakeholders in your portfolio.

Conhecimentos

Spanish fluency

English fluency

Stakeholder influence

Technical sales engineering

6+ years SaaS sales engineering

SQL

dbt

Python

Google Cloud

AWS

Ferramentas

SQL

dbt

Python

Google Cloud

AWS

Descrição da oferta de emprego

For our client, we are seeking a Senior Customer Engineer - LATAM to join the team of a leader in the Information Technology space.

This role will act as a trusted technical partner to prospects and customers across LATAM, helping translate data architecture needs into clear business value. You will work closely with Account Executives, technical stakeholders, and post-sales teams to guide proof-of-concept efforts and support revenue growth. The position blends technical sales engineering, stakeholder influence, and solution consulting in a fast-moving SaaS environment. Fluency in Spanish and English is essential for success in this customer-facing role.

Location: Remote - US based candidates only, no visa sponsorship available

Compensation: $110,000 – $130,000 annually

Responsibilities

• Serve as a trusted technical advisor for prospects on data architecture and business outcomes
• Communicate effectively at all organizational levels to influence buying decisions
• Bridge the gap between technical and business stakeholders during proof-of-concept phases
• Share best practices and technical guidance during customer and prospect engagements
• Partner with Account Executives to drive revenue growth and customer success
• Collaborate with post-sales teams to ensure value propositions are realized after the sale
• Develop relationships and understand the needs of technical stakeholders in your portfolio

Qualifications

• Fluency in conversational Spanish and English
• Ability to communicate at all stakeholder levels, from developers to executives
• Proven success in qualifying and selling technical solutions to executives
• 6+ years in Software-as-a-Service Sales Engineering or a similar role
• Experience with SQL, dbt, Python, and data transformation tools
• Familiarity with cloud data technologies like Google Cloud and AWS
• Strong analytical, communication, and presentation skills

Benefits

• Comprehensive Medical, Vision, and Dental Care
• Mental Wellness Benefit
• Generous Vacation Policy and additional company holidays
• Enhanced Parental Leave
• Volunteer Time Off
• Pre-tax benefits including 401(K) and holiday break

Our client is an equal opportunity employer.