Senior Customer Engineer, Advanced Customer Engineering, Global Financial Services

Amazon Web Services (AWS); Arlington (VA); On-site; USD 154,000 - 208,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

RSUs

Paid time off

Job summary

Amazon Web Services, Inc. is seeking a Full‑Stack Senior Customer Engineer to accelerate AI-driven cloud solutions for Financial Services.

You will build agentic AI applications, multi‑modal generative AI workflows, and modern data pipelines, collaborating with customers and internal teams across the US and EMEA. Ideal candidates have deep hands-on development experience and can translate business needs into scalable cloud architectures using AWS services, with a focus on security and UX for

Qualifications

• 5+ years of design, implementation, or consulting in applications and infrastructures experience.
• 10+ years of IT development or implementation/consulting in the software or Internet industries experience.
• 8+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, database architecture, security, networking, data & analytics) experience.

Responsibilities

• Lead trusted relationships with AWS customers' technology leadership and engineers to understand challenges.
• Create end-to-end solutions, prototypes, and first iterations addressing technology challenges and business impact.
• Educate customers on the value proposition of AWS and participate in deep architectural discussions.
• Convey cloud security and risk management best practices to customers.
• Drive customer success and share best-practice knowledge within AWS teams.

Skills

Cloud computing

Software architecture

AI/Generative AI

Security

Education

Bachelor's degree or AWS certification

Tools

AWS services

React

Angular

Job description

Do you have a builder's mentality where \"show me\" means more than \"tell me\"? Are you passionate about technology and AI, understand cloud architectures and platforms, and quick to adopt emerging technologies? Are you adept at working with customers to experiment with innovative approaches and validate technical feasibility? Amazon Web Services (AWS) is looking for experienced and motivated technologists who possess a unique balance of technical depth and excellent interpersonal skills to join the Financial Services Advanced Customer Engineering team. This team is a group of hands‑on developers supporting AWS customers to build the first solution adapted to their specific use cases and devices, we help customers create early iterations of products and solutions, often exploring new technical grounds. This role is for a Full‑Stack Senior Customer Engineer with a strong focus on building Agentic AI applications and workflows, multi‑modal Generative AI applications, containerized cloud native or serverless applications, and modern data & analytics applications including data processing pipelines. A strong preference for hands‑on experience with AI‑driven software development practices, generative AI technologies, and the ability to create delightful user interfaces and user experiences for our customers.

Key job responsibilities

• Lead trusted relationships with AWS customers' technology leadership, enterprise architects, solution architects, software architects, and software engineers to understand the customer's technology challenges; dive deep and understand stated, unstated business needs, and challenges.
• Working backwards from AWS customer's business needs, create end‑to‑end solutions, prototypes, and first iteration of most lovable product (MLP) addressing technology challenges but also increasing business impact, innovation and agility.
• Educate customers of all sizes on the value proposition of AWS, and participate in deep architectural discussions to ensure solutions are designed for successful deployment in the cloud.
• Work with AWS customers to convey cloud computing security and risk management best practices.
• Work with other teams within AWS to drive customer success.
• Capture and share best‑practice knowledge amongst the AWS solutions architect community.
• Assess security‑related knowledge across AWS sales and solutions architecture teams and develop plans to address gaps.
• Advocate for and influence the AWS technology strategy for FSI internally and externally, at industry events, meet‑ups, and summits.
• Develop technical content, such as white papers and reference architectures, that can be used by our customers to assist them in deploying secure cloud‑based solutions.
• Work with industry groups to influence information security trends in cloud computing.

A day in the life

During customer prototype engagements, you'll work backwards to learn about customer outcomes and design innovative solutions that you design, build and test along with, program managers, and specialists to deliver results—serving as project lead on some engagements and contributing part‑time on others. Project teams vary based on availability, specialized skills required, and career growth interests. Team members span the US and EMEA, with periodic larger meetings to share knowledge and align on goals. You'll also dedicate time to pursue thought leadership initiatives that align with both team objectives and your professional interests.

About The Team

Our team comprises experienced full‑stack developers passionate about delivering technical solutions using AWS services in a rapid development environment. We move quickly and support each other through knowledge sharing, building our own tools as readily as we leverage existing ones to achieve the art of the possible—transforming concepts into working prototypes in days and weeks that accelerate our customers toward production.

Basic Qualifications

• 5+ years of design, implementation, or consulting in applications and infrastructures experience
• 10+ years of IT development or implementation/consulting in the software or Internet industries experience
• 8+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, database architecture, security, networking, data & analytics) experience

Preferred Qualifications

• Bachelor's degree, or AWS certification, such as, AWS Solutions Architect, or a similar cloud certification
• Experience working within software development or Internet-related industries
• Experience architecting, migrating, transforming or modernizing customer requirements to the cloud
• Experience working with AWS technologies from a dev/ops perspective
• Experience in one or more relevant front‑end frameworks such as React, Angular, etc.
• Proficient in the use of AI coding tools to improve quality and velocity
• Experience in the financial services industry

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn't listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign‑on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&DD insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, NY, New York - 169,000.00 - 228,600.00 USD annually

USA, VA, Arlington - 153,600.00 - 207,800.00 USD annually

USA, VA, Herndon - 153,600.00 - 207,800.00 USD annually

Company - Amazon Web Services, Inc.

Job ID: A10529395