Senior Customer Data Analytics & Governance Lead

Fairygodboss; Pittsburgh (Allegheny County); On-site; USD 123,000 - 275,000; Full time

Benefits offered by this job

Medical/prescription coverage

Dental and vision options

401(k) with company match

Pension and stock purchase plans

Life insurance

Disability protection

Educational assistance

Job summary

PNC is seeking a Senior Business Analytics Manager to lead analytics and data governance for customer data across multiple regions, including Pittsburgh and beyond. The role focuses on improving data quality, lineage, and controls to support regulatory, risk, and customer-focused decision making.

The ideal candidate will bring deep experience in data quality management, governance, and risk/compliance environments, and will partner with business, technology, and legal stakeholders to deliver

Qualifications

• 8+ years of experience in Data Analytics, BI, and/or Data-Driven Decision Support.
• Strong experience presenting complex analytical findings to business and executive stakeholders.
• Experience supporting Risk Management, Governance, Compliance, or Regulatory-focused initiatives.
• Advanced SQL expertise including complex queries, joins, aggregations, subqueries, and data validation.
• Strong Python programming for data analysis, data manipulation, reporting automation, and data quality monitoring.
• Experience developing dashboards and visualizations using Tableau or Power BI.

Responsibilities

• Directs analytics and data management initiatives across the customer data domain.
• Define and monitor data quality rules and controls for completeness and accuracy.
• Analyze customer data across source systems to identify anomalies and root causes.
• Build and maintain data quality dashboards, scorecards, and management reporting.
• Partner with data owners, data stewards, and tech/business stakeholders to document lineage and controls.
• Support regulatory compliance and risk management activities with traceable analysis and remediation reporting.

Skills

Data Analytics

Data Governance

SQL

Python

Dashboarding

Stakeholder Management

Education

Bachelor's degree

Tools

Tableau

Power BI

Python

Job description

PNC is seeking a Senior Business Analytics Manager to lead analytics and data governance for customer data across multiple regions, including Pittsburgh and beyond. The role focuses on improving data quality, lineage, and controls to support regulatory, risk, and customer-focused decision making.

The ideal candidate will bring deep experience in data quality management, governance, and risk/compliance environments, and will partner with business, technology, and legal stakeholders to deliver