Senior Customer Business Partner

Kimberly-Clark; Rogers (AR); Hybrid; USD 100,000 - 140,000; Full time

Benefits offered by this job

Flexible work model

Job summary

Kimberly-Clark seeks a Senior Customer Business Partner for Walmart Period Care to drive joint business plans, align objectives with the customer, and execute plans to achieve strategic goals. You will lead cross-functional collaboration with BU teams and leverage data to recommend improvements.

Ideal candidates bring 4+ years in customer development, strong negotiation and executive communication skills, and a track record of delivering results with consumer brands and retailers.

Qualifications

• Bachelor's degree.
• 4+ years of progressive experience in management of customer development and proficiency in customer, category and trade management.
• Experience presenting to Executive Level staff.
• Experience working with Nielsen data and experience using Scintilla.

Responsibilities

• Collaboratively build and implement the customer business plan.
• Sell and negotiate by engaging the customer in joint business planning to gain alignment to plans.
• Manage delivery of plan and business objectives; check and adjust as necessary.
• Maintain trusted relationship with assigned customer to ensure Kimberly-Clark is positioned as a trusted partner.
• Accountability and ownership for delivering results by leveraging resources, trade dollars and BU sales as needed.
• Conduct business and data analysis to build data-driven recommendations for improvements.

Skills

Customer development

Trade management

Executive communication

Data analysis

Cross-functional leadership

Negotiation

Business planning

Education

Bachelor's degree

Tools

Scintilla

Nielsen data

Job description

Join the team behind iconic brands like Huggies®, Kleenex®, Cottonelle®, Scott®, Kotex®, Poise®, Depend®, and Kimberly-Clark Professional®At Kimberly-Clark, it’s all here for you—innovation, growth, and the chance to make a real impact.

You’re not the person who will settle for just any role. Neither are we. Because we’re out to create Better Care for a Better World, and that takes a certain kind of person and teams who care about making a difference. Here, you’ll bring your professional expertise, talent, and drive to building and managing our portfolio of iconic, ground-breaking brands. In this role, you’ll help us deliver better care for billions of people around the world. It starts with YOU.

The Senior Customer Business Partner (Sr. CBP) for our Walmart Period Care is accountable for all aspects of building, selling, and executing joint business plans that deliver the objectives of the assigned customer team and Kimberly-Clark Business Unit(s). In this role, you'll conduct Joint Business Planning alongside key customer contacts to gain alignment on goals and plans then collaborate to execute the plan and check/adjust as necessary to achieve agreed upon goals. Internal to K-C, the Sr. CBP is responsible for leading key planning processes and engagements for assigned customer/BU(s) including Annual Operating Plan and Business Planning Processes, ongoing communications, and others as needed to ensure alignment with BU Strategies and adherence KC planning policies and processes. You'll also collaborate with cross function customer team members as needed to better analyze, build and execute the business plan.

About You

In one of our professional roles, you’ll focus on winning with consumers and the market, while putting safety, mutual respect, and human dignity at the center. Job responsibilities include:

• Collaboratively build and implement the customer business plan
• Sell and negotiate by engaging customer in joint business planning to gain alignment to plans
• Manage delivery of plan and business objectives; check and adjust as necessary
• Maintain trusted relationship with assigned customer to ensure Kimberly-Clark is positioned as a trusted partner to lean on in achieving business objectives
• Accountability and ownership for delivering results by looking to solve gaps with existing resources, trade dollars and engage with BU sales as needed to solve
• Conduct business and data analysis to build data driven recommendations for improvements and advancements

To succeed in this role, you will need the following qualifications:

• Bachelor's degree
• 4+ years of progressive experience in management of customer development, and proficient in customer, category and trade management
• Experience presenting to Executive Level staff
• Experience working with Nielsen data and experience using Scintilla
• Strong verbal and written communication skills, results and strategy orientation, business intuition, business management and planning, brand management, leadership, building strong relationships, statistics and quantitative business analysis, change management and team management
• Mentoring, networking, employee training and development, resource management, prioritization, cross-functional, superior customer service and problem solving

Preferred:

• Knowledge of forecasting, supply and demand experience, and shelf reset experience
• Experience working in Consumer Package Goods (CPG) industry and K-C customer/retailer accounts
• Strong record of exceeding sales objectives with merchant partners
• Track record of developing and executing unique solutions and innovation to customers
• Digital commerce experience

Led by Purpose. Driven by You.

Total Benefits

We believe that our employees are our greatest asset, and we're committed to providing them with the resources they need to be successful. If you're looking for a rewarding career with a company that cares about its employees, then Kimberly-Clark is the place for you.

Here are just a few of the benefits you’d enjoy working in this role for Kimberly-Clark. For a complete overview, see www.mykcbenefits.com

Flex That Works at Kimberly-Clark

We believe great work happens when people come together with purpose. That’s why we offer a flexible work model that blends remote work with intentional in-person collaboration — helping you connect, grow, and innovate while maintaining the balance you value.

And finally, the fine print….

For Kimberly-Clark to grow and prosper, we must be an inclusive organization that applies the diverse experiences and passions of its team members to brands that make life better for people all around the world, which is why we seek to build a workforce that encompassesthe experiences of our consumers.When you bring your original thinking to Kimberly-Clark, you fuel the continued success of our enterprise. We are a committed equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, age, pregnancy, genetic information, citizenship status, or any other characteristic protected by law.

The statements above are intended to describe the general nature and level of work performed by employees assigned to this classification. Statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position.

Employment is subject to verification of local policies.

Employment is subject to verification of pre-screening tests which may include drug screening, background check, and DMV check.

Veterans and members of the Reserve and Guard are highly encouraged to apply.

Kimberly-Clark will support in-country relocation for the chosen candidate for the role. The benefits provided will be per the terms of Kimberly-Clark’s applicable mobility policies. The benefits/policy provided will be decided at Kimberly-Clark’s sole discretion.