Senior Credit & Collection Analyst

Samsung Electronics America; Plano (TX); On-site; USD 65,000 - 90,000; Full time

Job summary

Samsung Electronics America, Inc. in Plano, TX is seeking a detail-oriented AR Accountant to manage national and major retail customer receivables, dispute resolutions, contract reviews and ensure full collection of balances in SAP.

You will analyze accounts, conduct reconciliations, generate weekly and monthly financial reports, and partner with Sales and Logistics to resolve chargebacks and past-due invoices, driving process improvements and strong partner relationships.

Qualifications

• Bachelor's degree in Accounting/Finance/Business/IS or related field.
• 4–6 years of relevant work experience.
• Experience with SAP or similar ERP systems preferred.

Responsibilities

• Manage ATB and all transactions for assigned AR accounts.
• Analyze accounts and resolve disputes with accuracy.
• Conduct reconciliations and identify process issues.
• Ensure credits for valid chargebacks are issued on time.
• Reconcile credits and request refunds when needed.
• Communicate outstanding chargebacks to Sales and Logistics.
• Support monthly close and generate financial reports.
• Provide ad hoc reporting & analysis to management.

Skills

Analytical skills

Dispute resolution

Attention to detail

Oral & Written communication

Excel (V-lookup, Pivot)

Relationship management

Multi-tasking

Education

Bachelor's degree in Accounting/Finance/Business/IS

Tools

SAP

ERP systems

Job description

Position Summary

Headquartered in Englewood Cliffs, N.J., Samsung Electronics America, Inc. (SEA), the U.S. Sales and Marketing subsidiary, is a leader in mobile technologies, consumer electronics, home appliances, enterprise solutions and networks systems. For more than four decades, Samsung has driven innovation, economic growth and workforce opportunity across the United States—investing over $100 billion and employing more than 20,000 people nationwide. By integrating our large portfolio of products, services and AI technology, we’re creating smarter, sustainable and more connected experiences that empower people to live better. SEA is a wholly owned subsidiary of Samsung Electronics Co., Ltd. To learn more, visit Samsung.com. For the latest news, visit news.samsung.com/us.

Responsible for managing all financial activities for National and Major Retail customer AR accounts and establishing best practices to ensure full collection of receivables. Dispute resolutions, contract review, focus on customer satisfaction through process improvements and effective relationships with our business partners. Will be responsible for financial account management of account portfolio and ensure overdue metrics are maintained.

Role And Responsibilities

• Manage current ATB (Aged Trial Balance), all transactions for assigned accounts
• Analyze accounts, attention to quality and accuracies is of paramount importance in this role for dispute resolution
• Conduct reconciliations; identify and investigate problems within the process and system provide suggestions for solutions to resolve the issues
• Ensure credits are issued for valid customer chargebacks on time
• Reconcile and resolve credit balances and request refunds if necessary
• Advise sales teams of outstanding chargeback and past due invoice issues. Enlist support for resolution of disputes
• Partner with Logistics to resolve shortage deductions/POD issues for chargeback and past due invoice
• Partner with sales teams on problem issues to ensure timely resolution of outstanding AR issues
• System updates - including but not limited to proper coding for clearing and matching of chargeback’s and credits in SAP
• Process all clearings prior to monthly closing
• Effectively manage client relationships and facilitate consistent customer meetings via web-ex
• Prepare and communicates various weekly, monthly and quarterly financial reports to management. Various Ad Hoc Reporting & Analysis

Background/Experience

• Bachelor’s degree in Accounting, Finance, Business, Information Systems, or related work experience
• 4-6 years of work experiences in the related fields
• Experience with SAP or similar ERP system preferred

Necessary Attributes & Skills

• Solid analytical and problem-solving skills
• Ability to identify discrepancies and inconsistencies
• Strong attention to details is of paramount importance in this role
• Diplomacy and ability to deal with difficult situations
• Excellent Oral & Written Communication Skills
• Solid Microsoft Office skills (Word & Excel) V-lookup and Pivot tables (Macros a+)
• AI tool implementation and usage skills in the job function preferred
• Attitude towards work and timeliness in completing daily tasks
• Sense of urgency to get it done required Relationship Management
• Ability to multi-task in fast paced environment

Life @ Samsung – https://www.samsung.com/us/careers/life-at-samsung/

Benefits @ Samsung – https://www.samsung.com/us/careers/benefits/

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Samsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you have a disability and require a reasonable accommodation in order to participate in the application process, please contact our Reasonable Accommodation Team (855-557-3247) or [e-mail] for assistance. This number is for accommodation requests only and is not intended for general employment inquiries.