Senior Credentialing Programs Manager

University of Southern California; Glendale (CA); On-site; USD 99,507 - 164,559; Full time

Job summary

University of Southern California Keck Hospital of USC seeks a Program Manager to oversee credentialing programs and multi-facility projects. The role provides leadership, ensures regulatory compliance, and guides policy development related to credentialing across the organization.

The Program Manager will manage schedules, data governance, and quality initiatives, coordinating with Medical Staff Services Offices, IT, and Health System functions to implement policies and improve processes across

Qualifications

• Bachelor's degree in healthcare administration or related field.
• 3 years experience with Medical Staff services/credentialing.
• Certified NAMSS CPMSM or CPCS preferred; if not, must obtain within one year.
• Strong leadership, collaboration and change-management skills.
• Knowledge of lean process improvement techniques: Six Sigma (preferred).

Responsibilities

• Creates and executes project plans and manages timelines.
• Oversees credentialing audits and data accuracy.
• Develops policies and procedures for credentialing processes.
• Evaluates staff performance and provides feedback.
• Participates in system-wide improvement projects.

Skills

Project management

Credentialing

Quality improvement

Stakeholder communication

Education

Bachelor's degree in healthcare administration or related field

Tools

MD-Staff credentialing solution

Job description

University of Southern California Keck Hospital of USC seeks a Program Manager to oversee credentialing programs and multi-facility projects. The role provides leadership, ensures regulatory compliance, and guides policy development related to credentialing across the organization.

The Program Manager will manage schedules, data governance, and quality initiatives, coordinating with Medical Staff Services Offices, IT, and Health System functions to implement policies and improve processes across