Senior Creator Success Manager

Razer USA Ltd; Irvine (CA); On-site; USD 82,000 - 136,000; Full time

Job summary

Razer USA Ltd in Irvine is seeking a Senior Creator Success Manager to lead US influencer campaigns, sourcing creators, negotiating, booking talent, and managing agency relationships from outreach through final deliverables.

You will work across Twitch, YouTube, TikTok, Instagram, and emerging platforms, ensuring campaign profitability, creator trust, and timely delivery while protecting client commitments. The role demands strong negotiation, creator judgment, and exceptional campaign control.

Qualifications

• 5+ years hands-on creator partnerships or influencer campaign operations.
• Experience sourcing and booking US creators with major agencies.
• Strong negotiator who closes deals quickly under fixed budgets and deadlines.

Responsibilities

• Build a deep network of US creators, talent managers, influencer agencies, and creator representation firms across Twitch, YouTube, TikTok, Instagram, and emerging platforms.
• Translate client briefs, budgets, audience requirements, and campaign objectives into high-quality creator rosters using data, geography, brand safety, performance, and creative potential.
• Lead creator outreach, rate discovery, negotiation, and booking; secure terms covering fees, deliverables, timing, usage, exclusivity, whitelisting, makegoods, and cancellation while protecting margins.
• Own the creator workstream from verbal commitment through contracting, onboarding, briefing, asset and tracking-link delivery, setup calls, scheduling, approvals, go-live, posted content, makegoods, and final documentation.
• Run multiple campaigns with precise control of creator status, rates, deliverables, dates, approvals, rights, content links, invoices, and payment dependencies in the campaign tracker or CRM.
• Monitor live and published creator content for readiness, brand safety, technical execution, and quality; resolve logistics, scheduling, creative, and compliance problems quickly.
• Partner with Brand Sales, Integrated Marketing, Campaign Management, Legal, Finance, and Analytics to validate feasibility, build budgets, and deliver campaigns that meet client commitments.
• Act as a trusted creator advocate and internal expert, giving feedback, protecting relationships, identifying repeat-booking opportunities.

Skills

Creator partnerships

Talent management

Influencer campaigns

Negotiation

Campaign operations

Project management

Brand safety

Education

BA/BS in marketing or related field

Tools

CRM software

Campaign tracker

Job description

Joining Razer will place you on a global mission to revolutionize the way the world games. Razer is a place to do great work, offering you the opportunity to make an impact globally while working across a global team located across 5 continents. Razer is also a great place to work, providing you the unique, gamer-centric #LifeAtRazer experience that will put you in an accelerated growth, both personally and professionally.

Job Responsibilities : The Senior Creator Success Manager is the senior creator-side dealmaker and delivery owner for US influencer campaigns. Based in Irvine, this person sources the right creators, negotiates and books talent, manages agency and manager relationships, and owns creator execution from initial outreach through final deliverable. The role requires exceptional creator judgment, commercial negotiation skill, meticulous campaign control, and the trust to solve high‑pressure issues quickly while protecting both the creator relationship and the client commitment.

Essential Duties and Responsibilities

• Build and maintain a deep, current network of US creators, talent managers, influencer agencies, and creator representation firms across Twitch, YouTube, TikTok, Instagram, and emerging platforms.
• Translate client briefs, budgets, audience requirements, and campaign objectives into high-quality creator rosters using content fit, audience data, geography, brand safety, performance, and creative potential.
• Lead creator outreach, rate discovery, negotiation, and booking; secure competitive terms covering fees, deliverables, timing, usage, exclusivity, whitelisting, makegoods, and cancellation while protecting campaign margin and creator trust.
• Own the creator workstream from verbal commitment through contracting, onboarding, briefing, asset and tracking-link delivery, setup calls, scheduling, approvals, go-live, posted content, makegoods, and final documentation.
• Run multiple simultaneous campaigns with precise control of creator status, rates, deliverables, dates, approvals, rights, content links, invoices, and payment dependencies in the campaign tracker or CRM.
• Monitor live and published creator content for readiness, disclosure, brand safety, technical execution, and quality; resolve logistics, scheduling, creative, and compliance problems quickly and **escalate** material risk early.
• Partner with Brand Sales, Integrated Marketing, Campaign Management, Legal, Finance, and Analytics to validate feasibility, build accurate budgets and rosters, and deliver campaigns that meet client commitments.
• Act as a trusted creator advocate and internal expert, giving direct feedback, protecting long‑term relationships, identifying repeat‑booking opportunities, and raising the operating standard for creator‑facing work.
• Other duties as assigned.

Pre‑Requisites : Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• 5+ years of hands‑on creator partnerships, talent management, influencer campaign operations, or creator sourcing at an agency, platform, media company, or creator network.
• Documented success sourcing and booking high‑quality US creators and working directly with major talent agencies, influencer agencies, managers, and independent creators.
• Exceptional negotiator who can close fair, commercially sound creator deals quickly under fixed budgets, margin constraints, and demanding campaign timelines.
• Proven ability to manage high‑volume, overlapping campaigns from roster development through live or published delivery without losing control of details or relationships.
• Expert knowledge of Twitch, YouTube, TikTok, and Instagram creator formats, audience signals, brand safety, FTC disclosure, usage rights, paid amplification, whitelisting, and exclusivity.
• Calm, direct, service‑oriented communicator with strong creator judgment, meticulous operating habits, and the ownership mindset to solve problems before they threaten delivery.
• Education & Experience BA/BS degree in marketing, communications, media, business, or a related field, or equivalent creator‑industry experience.

Salary Ranges: $81,822.00 - $136,370.00 (per annum) Disclaimer: Exact compensation may vary based on skills, experience, and location.

Razer is proud to be an Equal Opportunity Employer. We believe that diverse teams drive better ideas, better products, and a stronger culture. We are committed to providing an inclusive, respectful, and fair workplace for every employee across all the countries we operate in. We do not discriminate on the basis of race, ethnicity, colour, nationality, ancestry, religion, age, sex, sexual orientation, gender identity or expression, disability, marital status, or any other characteristic protected under local laws. Where needed, we provide reasonable accommodations - including for disability or religious practices - to ensure every team member can perform and contribute at their best.

Equal Opportunity Employer At Razer, we believe diverse teams build better ideas and a stronger culture. We are committed to providing an inclusive, respectful, and fair workplace for every employee. We do not discriminate on the basis of race, ethnicity, colour, nationality, ancestry, religion, age, sex, sexual orientation, gender identity or expression, disability, marital status, or any other characteristic protected by the laws of the countries we operate in. We also provide reasonable accommodations where needed — including for disability or religious practices — so every team member can perform and contribute at their best.

Are you game? At Razer, you’ll be at the forefront of the most exciting industry in the world: gaming. As gaming evolves, so does the ecosystem that powers it: hardware, software and services. Guided by our mission “For Gamers. By Gamers.”, we create cutting‑edge products and experiences that define the ultimate gameplay. Staying true to our mission, we’re relentlessly pushing boundaries and leading the charge in AI for gaming, shaping the future of the industry. At Razer, you won’t just witness this evolution; you’ll help drive it. Joining Razer means being part of a global mission to bring gamers closer to the games they love. Whether you’re crafting the next generation of gaming gear or powering our global operations behind the scenes, you’ll take on meaningful work in a truly international, cross‑cultural environment. The journey toward Being Phenomenal isn’t always easy, but gamers excel through teamwork, grit, and problem‑solving. Our people are what make Razer exceptional. Together, we’ll take Razer to even greater heights.

Razer is proud to be certified a Great Place to Work® in both the United States and Singapore, and recognized as a Singapore Top Employer by the Top Employer Institute, reflecting our commitment to making your journey here a rewarding one.