Senior Creative Strategist

Other Tomorrows LLC; Boston (MA); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

20 days vacation

10-14 paid company holidays

Company supported health, dental, vis​

Simple IRA retirement plan

Learning and development budget

Exploration week

Annual bonus pool

Job summary

Other Tomorrows LLC in Boston area seeks a Senior Creative Strategist to lead research, storytelling, and strategy that shape experiences, products, and services through a human-centered process. You’ll collaborate with strategists, designers, developers, and clients to translate insights into impactful opportunities, balancing desirability with feasibility and operability.

A strong portfolio and 4–6+ years in design strategy are preferred, with in-person work several days a week in the Boston

Qualifications

• Ability to design strategies grounded in human insights.
• Strong storytelling and writing skills.
• Experience translating research into actionable strategies and experiences.

Responsibilities

• Collaborate with strategists, designers, developers, and clients to learn, design, and develop strategies grounded in human insights.
• Craft research using qualitative and quantitative methods, translating insights into actionable strategies and experiences.
• Plan, facilitate, and synthesize client meetings and workshops with clear frameworks.
• Translate research into clear, concise, engaging stories for internal and external audiences.
• Ensure brand fit and user-centric thinking carry through execution, balancing desirability with feasibility and operational realities.
• Stay curious and current—share trends that add value to our work.
• Contribute to multiple projects at varying stages, adapting to changing priorities.
• Represent Other Tomorrows’ culture, ethics, and values to stakeholders.

Skills

Design strategy

Storytelling

Research methods

Client relationships

Collaboration

Communication

Job description

You might refer to yourself as a Design Strategist, Art Director, Experience Strategist, Human-Centered Designer, Storyteller, Service Designer, Business Strategist—or multiple of these depending on the day.

Passionate about making health care more accessible for rural America? Ever want to bring the history of a building to life? Want to help design an experience for a healthier alternative to fast food? Love crafting emotionally driven stories?

As a Senior Creative Strategist at Other Tomorrows, you’ll support client engagements and project teams to help forward-looking organizations imagine and create new experiences, products, and services through a human-centered process. You’ll collaborate closely with teammates to move projects from insight to action—using your communication and storytelling skills to align people behind a clear, compelling strategic vision. You’ll lead research to uncover both functional and emotional user needs, identify patterns and insights, and translate those into impact-driven opportunities. From there, you’ll help shape and bring ideas to life—balancing desirability, feasibility, viability, and operability along the way.

ABOUTYOU

You bring a mix of sharp skills and the right mindset. You’re curious and resourceful—a self-starter who loves to explore new territory and push boundaries thoughtfully. You’re confident engaging with complex projects and comfortable navigating ambiguity. You value collaboration, clear communication, and seeing ideas through with a team that learns as it goes. You take pride in your individual craft, but you’re equally motivated by shared success. You can craft and tell a clear concise story that engages listeners emotionally, making them lean forward in anticipation.

What You'll be Doing

• -Collaborate with strategists, designers, developers, and clients to learn, design, and develop strategies grounded in human insights.
• -Craft research using qualitative and quantitative methods, translating insights into actionable strategies and experiences that go beyond fixing pain points.
• -Help plan, facilitate, and synthesize client meetings and workshops, producing clear frameworks that make complex ideas understandable.
• -Translating research and insights into clear, concise, and engaging stories for internal and external audiences.
• -Ensure strategic intent, brand fit, and user-centric thinking carry through execution—balancing desirability with feasibility, viability, and operational realities.
• -Stay curious and current—sharing emerging cultural, business, and research trends that add value to our work.
• -Contribute to multiple projects at varying stages, adapting quickly to shifting priorities and identifying new opportunities to strengthen deliverables.
• -Represent and reinforce Other Tomorrows’ culture, ethics, and values internally and externally, modeling curiosity, collaboration, and continuous learning.

Your Experience

• -4–6+ years of design strategy experience, including 2–3 years in client relationships in an agency or consultancy setting
• -Robust experience with both qualitative and quantitative research methods-Strong portfolio of work showing how user insights translate into actionable strategy and tangible outcomes
• -Experience tackling multi-channel challenges spanning digital, physical, service, customer, and employee experiences
• -Excellent communication, storytelling, writing, and presentation skills with exceptional attention to detail
• -Ability to manage multiple priorities and adapt to shifting project needs
• -Based in or willing to relocate to the Boston area to work in person 3+ days per week (hybrid studio environment)
• -Authorized to work in the United States and open to travel regularly for research and client engagements

SALARY& LEVEL

Other Tomorrows utilizes clear salary bands and tiers based on experience, expectations, and responsibilities. We strive to be transparent about these bands to avoid bias during hiring and promotions. The team will happily explain more about these tiers and associated expectations during the interview process.

Please note: Salary ranges below reflect base salary. Total compensation includes base salary plus benefits.

This role is for a level 2 or level 3 practitioner.

Level Two: Design Strategist (Typically 2-4+ years experience)
Base Salary Band: $90,000–$105,000

Level Three: Senior Design Strategist (Typically 4-6+ years experience)
Base Salary Band: $105,000–$120,000

BENEFITS

We are constantly striving to improve our benefits package and it is subject to change based on the health of our business. In addition to the base salary listed above we currently offer all full-time employees:

• 20 days paid vacation
• 10-14 paid company holidays depending on the year
• Company supported health, dental, vision, and disability
• Simple IRA retirement plan with matching funds
• Learning and development budget and exploration week
• Annual bonus pool based on company performance

EQUALOPPORTUNITYWORKPLACE

Other Tomorrows provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, training, and criminal history (consistent with legal requirements). If you have a need that we can accommodate during the application process, please don’t hesitate to reach out to [e-mail].

Let's envision other
tomorrows, together.