Senior Creative Operations Specialist

Brooksrunning; Seattle (WA); Hybrid; USD 80,175 - 120,315; Full time

Benefits offered by this job

Product discounts

Employee recognition

Fitness discounts

Volunteer and donation benefits

Job summary

Brooks is seeking a Senior Creative Operations Specialist to join the Creative Content Production team in Seattle. You will help deliver high‑quality video and audio work on time and on budget, building workflows, templates, trackers, and reporting across multiple projects.

You will support producers and cross‑functional partners, manage Workfront, SharePoint, and other tools, and drive process improvements.

Qualifications

• Bachelor’s degree in Marketing or related field.
• 3+ years in production operations or content production support.
• Experience with project management tools and AI features.

Responsibilities

• Establish and implement production workflows and documentation.
• Maintain templates, trackers, timelines, and process documentation.
• Support production reporting rhythms and risk tracking.
• Coordinate day-to-day operational tasks across content streams.
• Manage Workfront and related project management tools.
• Identify opportunities to improve efficiency.

Skills

Project coordination

Cross-functional collaboration

Attention to detail

Communication

Process improvement

Education

Bachelor’s degree in Marketing or related field

Tools

Microsoft Office

Adobe Workfront

Figma

AI project management tools

Job description

Who We Are

At Brooks, we believe movement is the key to feeling more alive. That’s why we’re driven to create gear and experiences that take people to the place that makes them feel more alive — whether it’s a headspace, a feeling, or a finish line.

Everyone who works at Brooks is propelled by a company culture that sparks excitement, fuels collaboration, inspires creativity, and ignites innovation.

Our brand values help bond us together and drive our success:

• Runner First
  • We act in the best interest of the runner
• Word is Bond
  • We do what we say we’ll do
• Champion Heart
  • We give our all in everything we do
• There is no “I” in Run
  • We stay generous with our humanity
• Keep Moving
  • We find ways to move every day, because joy is kinetic!

We welcome everyone from every walk of life looking to inspire others through the power of movement — because we’re all moving towards something. Let’s run there.

Your Job

Creative Content Production is part of the Brooks Creative Lab. We are responsible for executing global and regional video and audio production. We work closely with our Creative Lab and Marketing partners to develop campaigns, social media content, photography for eCommerce and Retail, and so much more.

As the Senior Creative Operations Specialist at Brooks, you will support the Creative Content Production team in delivering high-quality work on time and on budget by managing operational tasks, executing and supporting workflows, and providing day‑to‑day support to producers and cross‑functional partners. You will build your knowledge of the production team’s systems and operations by working on key tools, workflows, and reporting while providing operational support that enables efficient production execution and broader Creative Operations initiatives. You will help create consistency and visibility across production workstreams by executing defined processes, tracking key information, and identifying routine opportunities for improvement in collaboration with senior operations and production leaders. You will connect day‑to‑day production needs with long‑term process development by supporting process improvements and operational alignment – bringing structure, visibility, and consistency to how projects move from intake to delivery. You will serve as a bridge between the Creative Content Production team and broader Creative Operations.

Responsibilities

• Establish and implement production workflows, tools, and documentation in partnership with the Senior Manager to support smooth execution across projects.
• Maintain and update production templates, trackers, timelines, and process documentation to improve team visibility and consistency.
• Support production reporting rhythms by preparing status updates, tracking risks, and surfacing routine issues to managers or senior partners.
• Partner with Creative Operations leadership and staff to align production processes and workflows with wider Creative Lab operations; work closely with the Creative Operations Manager.
• Support Creative Lab process and documentation (i.e., templates, intake, reporting, project management, timelines), bringing a content production perspective.
• Support production systems and technology (i.e. Workfront, SharePoint, Lucid Link, Workhorse, etc.), providing guidance, troubleshooting, onboarding, and training to producers and cross‑functional partners on team processes, systems, and best practices.
• Gather feedback from teammates and stakeholders, analyze processes, and share recommendations for incremental workflow improvements.
• Drive consistent use of Workfront and related project management tools by maintaining accurate project information and helping reinforce consistent usage in collaboration with Creative Operations Manager.
• Identify routine opportunities to improve efficiency through better coordination, documentation, and emerging tools, including AI‑enabled workflows where appropriate.
• Support team resourcing by tracking forecasted work, monitoring capacity information, and helping align project needs with available team support.
• Coordinate day‑to‑day operational tasks across content production workstreams in partnership with producers, managers, and project or account managers.
• Maintain production tracking and reporting across multiple active projects, ensuring information is accurate, organized, and easy to access.
• Support operation needs for sample ordering and intake process two seasons a year.
• Help improve sample workflows to reduce loss, improve handoffs, and increase reliability for production teams.
• Support broader Creative Operations initiatives and team administration by coordinating processes, maintaining shared resources, and driving consistency across the Creative Lab.
• Provide project manager support, as needed, for select productions by tracking milestones, dependencies, and deliverables, and escalating risks when needed.

Qualifications

• Bachelor’s degree in Marketing, or related field; equivalent combination of education and years of experience can be considered in lieu of degree(s)
• 3+ years of experience in production operations, creative operations, project coordination, or content production support in an in‑house brand, agency, or studio environment
• Familiarity with project management and collaboration tools such as Microsoft Office, Adobe Workfront, Figma, or similar platforms; working knowledge of Microsoft Copilot and other AI project management tools
• Proven experience resource management/capacity planning for a multi‑project team
• Strong project management skills, including the ability to run timelines, track dependencies, support project execution, and maintain accurate project documentation and reporting across multiple workstreams, while communicating clearly with stakeholders
• Strong organizational skills and attention to detail, with the ability to manage multiple priorities and follow‑through on assigned responsibilities
• Ability to apply judgment to routine issues and elevate risks or questions appropriately
• Experience supporting cross‑functional collaboration with clear, professional communication
• Strong knowledge of best practices for creative development workflows and marketing campaigns, particularly for photo/video production
• Experience building, documenting, and improving workflows and operational processes in collaboration with cross‑functional partners and senior leaders
• Solutions‑oriented mindset dedicated to continuous improvement and process consistency within creative or content production environments
• Working knowledge of sample or asset tracking processes, production coordination, or related operational support
• Embraces and lives the Brooks values!

Compensation

The pay range for this position, based out of the Brooks Seattle HQ, is $80,175 – $120,315 per year. Base pay offered will vary depending on job‑related knowledge, skills, and experience.

Benefits

Benefits – including medical, dental, vision, life and AD&D insurance, disability insurance, HSA and employer contribution, FSA, family & fertility assistance, 401K Savings Plan and match, employee assistance program, and transportation assistance.

Paid Time Off

Brooks offers generous time off including five weeks of paid time off, eleven paid holidays, paid sick and parental leave.

Bonus

In addition to base pay, Brooks employees may also be offered an annual bonus based on company performance.

Perks

Including product discounts, employee recognition, fitness discounts, volunteer and donation benefits.

Location

You will spend 4 days per week in our Seattle offices, as we believe our organization flourishes when connections, collaboration, creativity, problem‑solving, and celebrations happen in person.

Equal Employment Opportunity

At Brooks, we celebrate diversity & equity. We are committed to creating an inclusive environment, and encourage people of all backgrounds, perspectives, experiences, and skills to apply. Brooks is proud to be an equal employment opportunity employer. All employment decisions are made without regard to race, religion, creed, color, national origin, age, sex, gender, gender identity or expression, two‑spirit identity, sexual orientation, genetic information, the presence of a physical, mental, or sensory disability, marital status, pregnancy (including childbirth and related conditions), caste, citizenship or immigration status, honorably discharged veteran or military status, actual or perceived victims of domestic violence, harassment, sexual assault or stalking, HIV or Hepatitis C infection, political ideology, use of a trained service animal by a person with a disability, or on any other basis protected by federal, state, or local law, or any other non‑merit based factors.