Senior CRA Program Manager

Madison-Davis, LLC; Columbus (OH); On-site; USD 150,000 - 210,000; Full time

Job summary

Madison-Davis, LLC is seeking a Senior CRA Program Manager to lead its Community Reinvestment Act program, setting standards, overseeing performance, and guiding regulatory interactions.

The role requires deep OCC CRA knowledge and hands-on management of CRA activities, data quality, and governance within a banking environment.

Qualifications

• 8–10+ years of CRA, community development, or regulatory compliance experience.
• Direct CRA program ownership or senior CRA officer responsibilities.
• Deep knowledge of OCC CRA requirements and Part 25 framework.

Responsibilities

• Oversee day-to-day CRA program and CRA eligibility determination.
• Manage CRA reporting, data quality, geocoding, and regulatory submissions.
• Advise leadership on CRA implications of new products and partnerships.
• Lead or supervise CRA analysts; ensure audit readiness and controls.
• Coordinate CRA examinations with OCC and support internal reviews.

Skills

CRA program management

Regulatory compliance

Data quality governance

Stakeholder engagement

Examination coordination

Education

Bachelor's degree in finance, regulatory compliance, or related field

Job description

We are partnering with a growing financial institution seeking a Senior CRA Program Manager to take a leading role in the development, execution, and oversight of its Community Reinvestment Act program.

This is a highly visible position for an experienced CRA professional who can operate with significant independence. The individual will establish program standards, oversee CRA performance and data integrity, advise senior leadership, develop community relationships, and play a central role in regulatory examinations.

The ideal candidate combines deep knowledge of OCC CRA requirements with hands-on experience managing a CRA program and the judgment to establish defensible methodologies in an evolving banking environment.

Key Responsibilities

• Oversee the day-to-day CRA program, including how qualifying activities are identified, evaluated, documented, measured, and reported.
• Maintain and support execution of the institution's CRA Strategic Plan, including potential amendments, public-comment requirements, governance approvals, and regulatory submissions.
• Establish annual CRA objectives and develop the supporting methodology, assumptions, and analysis.
• Evaluate loans, investments, services, and other activities for CRA eligibility and provide guidance on more complex qualification questions.
• Advise business leaders on the CRA implications of new products, partnerships, lending strategies, and other initiatives.
• Monitor performance against established CRA goals, identify potential gaps, and work with business stakeholders on corrective strategies.
• Lead development of CRA performance reporting and communicate results, emerging issues, and remediation efforts to executive management and Board-level committees.
• Maintain strong controls around CRA activity records, supporting documentation, and audit readiness.
• Oversee CRA data quality, including geocoding, borrower and census information, activity classification, and applicable regulatory reporting.
• Establish requirements for CRA reporting, analytics, and data-quality processes and partner with technology and data teams on enhancements and automation.
• Develop performance-context analysis using relevant demographic, economic, lending, and community-development information.
• Build relationships with nonprofit organizations, community development groups, government entities, and other stakeholders within applicable markets.
• Conduct community needs analysis and use findings to inform CRA priorities and community development activities.
• Develop and maintain a pipeline of community development opportunities aligned with CRA objectives.
• Maintain required CRA public information and ensure applicable notices and records remain accurate and current.
• Develop and deliver CRA training for employees and business stakeholders.
• Provide direction, review, and mentorship to analysts and other contributors supporting the CRA program.
• Serve as a primary contact during OCC CRA examinations, coordinating information requests, documentation, interviews, and responses to examiner questions.
• Support Internal Audit and other independent reviews, including remediation of identified issues.
• Monitor CRA regulatory developments and advise leadership on potential program and business implications.

Candidate Profile

• 8–10+ years of experience in CRA, community development, regulatory compliance, or related banking functions.
• Significant experience within a nationally chartered bank, including direct ownership of a CRA program or substantial responsibility as a CRA Officer, Deputy CRA Officer, or similar senior practitioner.
• Expert knowledge of OCC CRA examination standards, CRA Strategic Plan requirements under 12 CFR Part 25, and qualifying activity criteria.
• Demonstrated experience leading or serving as a primary contact during a CRA examination, including responding to examiner requests and supporting the institution's regulatory positions.
• Strong experience with CRA data collection, validation, geocoding, analysis, and regulatory reporting.
• Proven ability to establish CRA methodologies, controls, procedures, and documentation standards and support those approaches before regulators, auditors, and governance committees.
• Experience presenting CRA performance, risks, and strategy to executive leadership and Board-level committees.
• Strong understanding of community development activities and experience developing external community relationships.
• Experience directing or reviewing the work of analysts or other CRA contributors, whether through formal management, project leadership, or mentorship.