Senior Counsel, Product & AI

Owner.com; United States; Remote; USD 180,000 - 240,000; Full time

Job summary

Owner.com seeks a Senior Corporate Counsel to serve as the embedded legal partner for Product and Engineering, focusing on AI governance, payments, privacy, and regulatory compliance for the AI-powered guest experiences and embedded payments infrastructure.

This remote role can be based anywhere in the United States, with preference for SF Bay Area or NYC-based candidates, reporting to the Head of Legal.

Responsibilities

• Serve as embedded legal counsel to Product, Engineering, and Payments teams from concept through launch.
• Oversee AI-related product reviews, data sourcing, model risk, and disclosures.
• Advise on payments regulatory compliance and PCI-DSS considerations.
• Lead privacy program elements for product, including data collection and CCPA/CPRA compliance.
• Monitor emerging AI regulation and translate it into practical product guidance.
• Draft and negotiate vendor agreements for data, AI, and technology.
• Advise on digital accessibility compliance (ADA WCAG) before launch.
• Partner on regulatory risk assessments for new markets, products, and features.
• Build scalable playbooks and self-serve tools for rapid product development.
• Support incident response.

Job description

About Owner

Owner is the AI-native system local business owners use to succeed, starting with restaurants.

We're building the system that replaces the many tools owners use to run their business.

It powers everything from the restaurant's website, online ordering, CRM, POS, and more.

Product philosophy

Most small business software makes owners do the work to get what they want: sales growth and profit growth. Owner does the work for them agentically.

Our system drives demand, converts it, and helps operators run the business day to day. As it improves, the business improves with it.

Using Owner should feel like having a team of great operators, engineers, and marketers working for you.

Our vision

We're starting by helping independent restaurants succeed online.

But it's not just restaurants that need our help. Most local businesses are struggling with these same problems. Huge technology corporations are taking their customers, bleeding their profits, and making it hard for them to survive.

Once we nail the solution for restaurants - we'll scale it into every other local business type.

In the future we envision, tens of millions of local business owners will use our technology to succeed in the digital age.

Our traction

Since 2020, we've generated tens of millions in revenue and processed over a billion dollars of online orders. 1 in 5 Americans have used an Owner.com website.

More importantly, we've helped over 20,000 restaurant owners, and saved them nearly $200 million in fees.

Our team

Our team is now in the low hundreds. We've got top talent from the most successful companies in SMB software, including: Shopify, HubSpot, DoorDash, ServiceTitan, Rappi, Faire and Stripe.

We'll be scaling even faster in 2026 to keep pace with our customer growth.

Where we work

Owner is a remote-first, global company headquartered in San Francisco, with a sales hub in Toronto. For a few of our roles we prioritize in-person collaboration at one of our office locations. Most of our teammates are distributed throughout the globe. Please review the role description and discuss with your recruiter for more details on location!

Why we're looking for you

We are looking for our first Senior Corporate Counsel to serve as the embedded legal partner for our Product and Engineering organizations. This role sits at the intersection of product counseling, payments and fintech regulatory work, including privacy and AI governance - advising directly on the systems restaurants use to run their businesses, including AI-powered guest experiences and embedded payments infrastructure. You'll report to the Head of Legal and you'll be an early hire on the Legal team, with significant ownership over how we build compliant, well-designed products from day one.

This role is remote and can be based anywhere in the United States, with a preference for SF Bay Area or NYC-based candidates.

Responsibilities

• Serve as embedded legal counsel to Product, Engineering, and Payments team advising on new features, AI-powered tools, pricing models, and payments integrations from concept through launch.
• Own legal review of AI-related products and features, including training data sourcing, model risk, algorithmic decision-making, and required disclosures.
• Advise on regulatory compliance for payments and fintech-adjacent products, including embedded payments, money movement, card network rules, and PCI-DSS considerations.
• Build and maintain the privacy program elements most relevant to product: data collection and retention practices, consumer disclosures, and compliance with CCPA/CPRA and other state privacy laws.
• Monitor emerging AI regulation (state AI laws, FTC guidance, and international frameworks where relevant) and translate it into practical, actionable product guidance.
• Draft and negotiate technology, data, and AI vendor agreements, including data and model licensing terms.
• Advise on digital accessibility compliance for product and engineering (e.g., ADA Title III risk, WCAG conformance) and counsel teams on accessible design before launch.
• Partner with the General Counsel and business teams on regulatory risk assessments for new markets, products, and features.
• Build scalable playbooks, templates, and self-serve tools so product and engineering teams can move quickly with the right guardrails in place.
• Support incident response