Senior Copywriter (Integrated Campaigns Creative)

Salesforce; Chicago (IL); On-site; USD 140,000 - 190,000; Full time

Benefits offered by this job

Medical Care

Life Insurance

Retirement Savings

Employee Assistance Programs

13 paid days off

Job summary

Salesforce is seeking a Creative Lead for Integrated Campaigns Creative to drive SMB marketing. You will lead a multidisciplinary team of designers and copywriters, shaping narratives and concepts from brief to execution across campaigns, digital, social, content, and events.

You will partner with SMB Product Marketing and Marketing teams to translate business priorities into human, distinctive creative. You will also explore generative AI tools to accelerate ideation while maintaining brand

Qualifications

• BA or BFA in Advertising, Marketing, Communications, Art, Journalism, Design, Writing, or a related field, or equivalent professional experience.
• Familiarity with generative AI and emerging creative technologies.
• 4+ years of experience leading, managing, or developing creative talent.
• 8+ years of experience in copywriting, creative development, art direction, or a related discipline within an agency or in-house creative organization; B2B or technology experience is a plus.
• Experience translating complex product and business strategies into clear, audience-relevant creative across campaigns, digital, content, social, video, and experiences.
• You love writing and also think visually, and believe the strongest ideas connect copy and design.

Responsibilities

• Lead, coach, and develop a multidisciplinary team of designers and copywriters.
• Translate SMB priorities into compelling creative across campaigns, digital, social, content, and events.
• Partner with SMB Product Marketing and Marketing teams to translate priorities into creative output.
• Write, shape narratives, develop concepts, and guide work from brief to execution.
• Champion use of generative AI to accelerate ideation, experimentation, and execution.

Skills

Copywriting

Team leadership

Storytelling

Concept development

Visual sensibility

Writing

Communication skills

Education

BA/BFA in Advertising or related field

Tools

Generative AI tools

Job description

• The Global Brand & Creative team within Marketing is responsible for bringing the Salesforce brand to life across our full portfolio of marketing and creative work
• From building global brand and demand generation campaigns to creating experiences like Dreamforce, our multidisciplinary team of designers, copywriters, strategists, producers, project managers, and creative leaders partners across the organization to deliver impactful, brand-defining work
• The Integrated Campaigns Creative team translates Salesforce’s products, technology, and customer moments into compelling cross-channel creative experiences and stories
• As Creative Lead, Integrated Campaigns Creative, you will support creative development for Salesforce’s Small and Medium Business (SMB) marketing, serving as a key creative partner to Product Marketing (PMM) and the teams responsible for engaging and growing SMB audiences
• This is a hands-on manager role for a copywriter by craft—an exceptional writer and conceptual thinker with a strong visual sensibility
• You will develop a multidisciplinary team of designers and copywriters while staying close to the work: writing, shaping narratives, developing concepts, and partnering with designers to bring integrated ideas to life
• You and your team will translate SMB business priorities, product strategies, and customer needs into compelling creative across campaigns, digital, social, content, and events. You will partner with SMB Marketing, Creative leadership, Creative Operations, and agency partners to prioritize work, maintain a high creative bar, and thoughtfully leverage emerging AI tools to accelerate the creative process
• Manage and develop a multidisciplinary team of designers and copywriters through coaching, feedback, and creative guidance
• Partner closely with SMB Product Marketing and Marketing teams to translate business, product, audience, and customer priorities into compelling creative
• Balance people leadership with hands-on writing, concepting, narrative development, and creative problem-solving
• Develop integrated ideas alongside designers and copywriters, connecting verbal and visual thinking and bringing a strong visual point of view to the work
• Guide creative from brief through execution, maintaining a high bar for concept, writing, visual craft, storytelling, and brand consistency
• Support creative across integrated campaigns, demand generation, digital, social, content, product storytelling, events, and experiences
• Partner with Creative Operations and Creative leadership to prioritize workload and focus the team on the highest-impact work
• Collaborate with internal teams, agencies, and production partners, providing clear creative direction and feedback
• Present creative concepts and recommendations clearly to Creative leadership and cross-functional stakeholders
• Champion thoughtful use of generative AI to accelerate ideation, experimentation, and execution

Benefits

• Medical Care
• Life Insurance
• Retirement Savings
• Employee Assistance Programs
• With 9 standard holidays and four floating holidays, you get a total 13 paid days off each year

Strong partnership, presentation, communication, and prioritization skills, with the ability to operate effectively in a fast-moving environmentA strong visual point of view and understanding of design fundamentals, with the ability to partner with designers and provide actionable feedback that strengthens the workBA or BFA in Advertising, Marketing, Communications, Art, Journalism, Design, Writing, or a related field, or equivalent professional experienceFamiliarity with generative AI and emerging creative technologies and how they can thoughtfully support the creative processDeep hands-on copywriting experience developing campaign concepts, headlines, messaging, scripts, narratives, and product stories4+ years of experience leading, managing, or developing creative talent, including designers and copywritersA strong portfolio demonstrating exceptional writing, conceptual thinking, storytelling, and visual sensibility across integrated campaigns and channels8+ years of experience in copywriting, creative development, art direction, or a related discipline within an agency or in-house creative organization; B2B or technology experience is a plusExperience translating complex product and business strategies into clear, audience-relevant creative across campaigns, digital, content, social, video, and experiencesYou love writing and also think visually, and believe the strongest ideas connect copy and designYou are energized by integrated creative work and experimenting with new tools and ways of workingYou enjoy developing creative talent while staying close to the workYou enjoy simplifying complex product stories and making them meaningful and accessible to small and medium businessesYou are an excellent writer and conceptual thinker with strong visual judgmentYou are a strong creative manager and hands-on practitioner who can develop people while contributing directly to the workYou can turn complex product narratives into clear, distinctive, human creative that resonates with SMB audiencesYou give clear, actionable feedback and are equally comfortable writing, editing, concepting, or helping solve a creative problemYou build trusted relationships across Product Marketing, Creative, and agency partners while maintaining a high bar for creative quality