Senior Coordinator, Hiring Events Team

CIEE Council on International Educational Exchange; United States; Remote; USD 88,000 - 115,000; Full time

Job summary

CIEE Council on International Educational Exchange is seeking a Senior Coordinator for their Hiring Events Team. The role focuses on facilitating virtual hiring services, conducting interviews, and collaborating across teams. Ideal candidates bring a Bachelor’s degree, event planning experience, and strong customer service skills to promote effective hiring processes.

Benefits

Paid time off

Gym Reimbursement Program

Employee Assistance Program

Short-term & Long-term Disability

403(b) Retirement Plan with employer contribution

Qualifications

• Two years of experience in a customer-facing or client management role.
• Experience in event planning and scheduling is preferred.
• Ability to multitask and manage multiple projects.

Responsibilities

• Facilitate virtual and in-person hiring events.
• Manage post-event reporting and maintain database accuracy.
• Provide live technical support during events.

Skills

Interpersonal Skills

Communication Skills

Customer Service

Problem-Solving

Organizational Skills

Education

Bachelor's degree

Tools

MS Office Suite

Salesforce

Advanced Excel

Job description

Join to apply for the Senior Coordinator, Hiring Events Team role at CIEE Council on International Educational Exchange

Join to apply for the Senior Coordinator, Hiring Events Team role at CIEE Council on International Educational Exchange

Position: Senior Coordinator, Hiring Events Team

Reports to: Manager, Hiring Events Team

Department: Seasonal Exchange Programs

Location: US Remote within Atlantic, Eastern, and Central US Time Zones

Who We Are

CIEE is a nonprofit study abroad and intercultural exchange organization that transforms lives and builds bridges between individuals and nations through study abroad and international exchange experiences that help people developskills for living in a globally interdependent and multi-cultural world.

Why Work With Us

You will change the world. CIEE builds bridges between people, countries, and cultures. We help young people participate in high-quality international exchange and study abroad programs that bring the world together. We change lives, our alumni change the world. Be part of the change!

You will receive a competitive total rewards package. CIEE provides all employees with exceptional benefits offerings that increase total compensation by up to 25%. Our top-tier benefits include:

• Paid time off and Parental leave
• Gym Reimbursement Program
• Employee Assistance Program
• Short-term & Long-term Disability
• 6 floating Fridays (based on our eligibility rules)
• CIEE Study Abroad and TEFL Program discounts
• 403(b) Retirement Plan with employer contribution
• Insurance Coverage (life, travel, medical, dental and vision)
• Flexible Spending Accounts/Health Savings Account (medical and dependent)
• Voluntary Benefits (identity theft protection, pet insurance, accident, and critical illness)
• You will be part of a fast-paced, international, and collaborative team of professionals. CIEE operates the largest nonprofit network of study abroad locations, with facilities and staff in 29 countries. Additionally, we help international participants from over 140 countries come to the USA each year. Committed to excellence and solving whatever problem the world throws at them, CIEE professionals work on international teams, and are dedicated to advancing our 77-year-old mission to make the world a more peaceful place.
  
  
  

Who You Are

The Coordinator, Hiring Events Team facilitates virtual hiring services, allowing CIEE host employers to interview and hire from their home office via webcam. In this role, the Coordinator will oversee many aspects of virtual hiring. This includes reviewing host employer needs for seasonal staff, advertising to prospective participants through CIEE’s network of International Representatives overseas, and scheduling and overseeing event execution. The Coordinator will ensure the completion of interview documents prior to virtual events, manage post-event follow-up as necessary, and maintain accurate hiring records in CIEE’s database.

What You’ll Do

• Collaborate with lateral CIEE teams, host employers, and international representatives on multiple platforms.
• Orchestrate virtual and in-person hiring events: create calendar invitations, send reminders to event participants, and communicate adjustments efficiently.
• Allocate host employer positions, communicate requirements to international representatives, and make shifts as needed.
• Provide live technical support to all stakeholders during hiring events.
• Proactively monitor event enrollment and ensure completion of pre-interview requirements.
• Provide professional and consistent customer service to all stakeholders.
• Manage post-event reporting and maintain accurate hiring records in CIEE’s database, including the generation and disbursal of reports to external stakeholders.
• Seek continuous improvement in virtual and in-person hiring event processes and update training and event materials annually.
• Train colleagues on web-based hiring services and new processes as needed.
• Conduct interviews of applicants for placement into seasonal positions and assist teammates as needed with adjacent hiring services.
• Other duties as assigned
  
  
  

What You’ll Bring

The ideal candidate will possess:

• Bachelor's degree (or international equivalent).
• Two years of experience working in a customer-facing/client management role.
• Experience in event planning and scheduling preferred, knowledge of virtual event management a plus.
• High level of computer skills, including MS Office Suite, Salesforce, and advanced Excel experience (e.g., development of macros) preferred.
• Excellent interpersonal and communication skills, both written and verbal.
• Very high-level customer service, critical thinking, and problem-solving skills.
• Self-starter with ability to take initiative and drive projects independently.
• Experience delivering results in a fast-paced team environment.
• Strong organizational skills with a high level of attention to detail.
• Demonstrated ability to work with people, both in gathering information and communicating project direction and status.
• Strong ability to multitask while overseeing daily projects and events.
• Some early morning and evening work is required to accommodate host schedules.
• Some travel may be requested to attend overseas hiring events as well as domestic travel.
• Readiness to grow and develop yourself, our stakeholders, and our program.
• Ability to embrace CIEE’s culture and Core Values (Excellence, Integrity, Respect, Inclusion, and Problem Solving)
  
  
  

CIEE believes that professionals with varied backgrounds bring unique approaches and ideas to solving problems and advancing our mission to bring the world together. Qualified candidates from underrepresented groups are strongly encouraged to apply.

Due to federal regulations a background and reference check will be conducted as a condition of employment .

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Education Administration Programs and Higher Education

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