Senior Coordinator - CSM MARC

Delta Air Lines, Inc.; Atlanta (GA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Competitive salary

Profit sharing

401(k) matching

Job summary

Delta Air Lines, Inc. is seeking a detail-oriented professional to manage engine shop paperwork, input customer engine records into MTAC, and generate reports for clients. You will resolve routine system issues across SAP, SCEPTRE, MIRS and MTAC, while maintaining safety and accuracy in a fast-paced environment.

You're expected to multitask, adhere to data security, and provide strong customer service. Delta offers comprehensive benefits, flight privileges, and career development opportunities

Qualifications

• Requires high school diploma or GED and authorization to work in the U.S.
• Strong safety/compliance mindset and data handling
• Ability to manage multiple records in a fast-paced environment
• Proficiency with OEM docs and IPC/IPL references
• Experience with Delta TechOps or aircraft records is a plus

Responsibilities

• Handle, generate, and retain engine shop visit paperwork
• Input engine records into MTAC or remove data from Delta systems
• Generate customer reports from MTAC (LLP, MSPL, Component)
• Resolve routine system and customer issues using SAP, GEM/MIRS, SCEPTRE and MTAC
• Support engine/shop discrepancies in paperwork
• Maintain safety in all operational processes
• Multitask effectively in a high-volume environment

Skills

Time management

Analytical skills

Oral and written communication

Customer service

Safety compliance

Multitasking in fast-paced environment

Education

High school diploma or GED

4-year technical degree in computer/aviation/business

A&P license (preferred)

Tools

SAP

SCEPTER

MIRS

Job description

How you'll help us Keep Climbing (overview & key responsibilities)

• Responsible for the handling, generation, and retention of engine shop visit paperwork• Inputting incoming customer engine records into the MTAC system or removal data from Delta internal system into MTAC system• Generation of customer specific part reports (LLP, MSPL, and Component) from MTAC system for customers

• Resolves routine system and customer generated issues using the blended core – SAP, GEM/MIRS, SCEPTRE and MTAC

• Provide direct support of the engine and support shops regarding discrepancies in engine shop paperwork

• Practice safety conscious behaviors in all operational processes and procedures

• Must be able to multitask in a high volume fast paced working environment

• Responsible for the handling, generation, and retention of engine shop visit paperwork

• Inputting incoming customer engine records into the MTAC system or removal data from Delta internal system into MTAC system

• Generation of customer specific part reports (LLP, MSPL, and Component) from MTAC system for customers

• Provide direct support of the engine and support shops regarding discrepancies in engine shop paperwork

• Practice safety conscious behaviors in all operational processes and procedures

• Must be able to multitask in a high volume fast paced working environment

What you need to succeed (minimum qualifications)

• Is at least 18 years of age and has authorization to work in the United States.

• Possesses a high school diploma, GED, or high school equivalency.

• Embraces diverse people, thinking, and styles.

• Consistently prioritizes safety and security of self, others, and personal data.

• Basic understanding of OEM source documents including major assembly, component and aircraft repair manuals, Illustrated Parts Catalog (IPC)/Illustrated Parts List (IPL), and manufacturer standard practice manuals and FAA technical record policies

• Must have strong commitment to safety and compliance values

• Must have strong time management and analytical skills to identify tactical and strategic issues.

• Must perform well under pressure with strong organizational skills.

• Able to work effectively in a fast paced and high-volume environment.

• Must have a strong sense of customer service.

• Effective oral and written communication skills to interact with internal and external customers.

• Highly motivated and flexible with an attention to detail.

• Must have strong interpersonal and communication skills as well as a drive for inclusion and recognizing the value of diversity in in a robust work environment.

What will give you a competitive edge (preferred qualifications)

• 3-5 years industry experience required, and 2 years related Delta TechOps or aircraft technical records experience preferred

• Basic working knowledge of aircraft structure, components, assemblies, and associated configurations

• Basic understanding of aircraft and power plant systems as related to compliance and record keeping within electronic systems.

• Familiarity with all Blended Core systems (SAP, SCEPTRE and MIRS) for component tracking or other similar record tracking systems.

• 4-year technical degree in a computer, aviation or business-related field, or A&P license with equivalent Shop, Line or Hangar maintenance experience, aircraft components tracking or maintenance forecasting, parts receiving or maintenance programs, or equivalent training and/or operations experience preferred.

Benefits and Perks to Help You Keep Climbing

WHY YOU’LL LOVE DELTA!

Our culture is rooted in a shared dedication to living ourvalues – Care, Integrity, Resilience, Servant Leadership, and Teamwork – everyday, in everything we do. At Delta, our people are our success. At the heart ofwhat we offer is our focus on Sharing Success with Delta employees. Exploring acareer at Delta gives you a chance to see the world while earning greatcompensation and benefits to help you keep climbing along the way:

• Competitive salary,industry-leading profit sharing program, and performanceincentives

• 401(k) with generous companycontributions up to 9%

• Paid time off includingvacation, holidays, paid personal time, maternity and parental leave

• Comprehensive health benefitsincluding medical, dental, vision, short/long term disability and lifebenefits

• Family care assistance throughfertility support, surrogacy and adoption assistance, lactation support,subsidized back-up care, and programs that help with loved ones in allstages

• Holistic Wellbeing programs tosupport physical, emotional, social, and financial health, includingaccess to an employee assistance program offering support for you andanyone in your household, free financial coaching, and extensive resourcessupporting mental health

• Domestic and Internationalspace-available flight privileges for employees and eligible familymembers

• Career development programs toachieve your long-term career goals

• World-wide partnerships toengage in community service and innovative goals created to focus onsustainability and reducing our carbon footprint

• Business Resource Groupscreated to connect employees with common interests to promote inclusion,provide perspective and help implement strategies

• Recognition rewards and awardsthrough the platform Unstoppable Together

• Access to over 500 discounts,specialty savings and voluntary benefits through Deltaperks such as carand hotel rentals and auto, home, and pet insurance, legal services, andchildcare

Delta Air Lines, Inc. is an Equal Employment Opportunity / Affinguative Action employer and provides reasonable accommodation in its application process for qualified individuals with disabilities and disabled veterans. If you are a qualified individual, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings through this site, apply for jobs through Delta’s online system, or at any point in the selection process. To request a reasonable accommodation,